Raju S
Operation & Sales Support Manager
India
Bengaluru
Logistics & Supply Chain
Transportation, Supply Chain Management, Operations Management, Team Management, Logistics Management, Warehouse Operations, Freight Forwarding, International Logistics, Logistics, Customer Service, Warehousing
Experience

Operation & Sales Support Manager
at INTERNATIONAL CRITICAL EXPRESS LOGISTICS ( ICEL GLOBAL)
Bengaluru, Karnataka, India
•Managing Imports, Exports & domestic Operations •Having vast experience about commercial clearance & customs Process for both Imports as well as Exports (Special Services). •Coordinating for Temperature controlled shipments movements with CHA as well as rates with Airlines & proactively managing daily Temperature Controlled Air Freight shipments. •Generate revenue by provided extending our services for Air Transport & Identify and establish contacts with potential shippers and consignees •Proactively respond to sales inquiries from new and existing shippers and consignees •Communicating with the customers, meeting their requirements, providing end to end services to enhance service delivery. •Find innovative ways to improve services & operation capabilities with constant research & market study •Coordination with sponsors for the Import/ Export of Clinical Trial Drugs/ Supplies & coordination between the sponsor and CRO for the smooth set-up of the supply chain SOP’s and processes. •Support Business Development Managers by attending meetings with customer and providing operational information/Presentation as required. •Specialist in Cold Chain management and providing training to new employees and refresher training for all. •Identifying the area of development & giving solutions to tackle new Healthcare demands & assisting HC Manager in implementing the new projects.

Manager Operation & Sales
Desire Cargo India Private Limited
Bengaluru Area, India
Desire Cargo India Pvt Ltd : 26th February 2018 – Till date Desire Cargo India Pvt Ltd, was established in the year 2013 October 17, to provide the International Air and Ocean Freight forwarding services between India to worldwide countries. Also provide a cost effective, seamless and tailor made door to door solution in connecting all the peoples in International and domestic all over the places to satisfy all logistics needs. Desire Cargo India Pvt limited has a dedicated team of F, G and H Card holders and offices both in Airport and ICD/CFS to render timely service to customers. Positions held: Sales Manager • Business development by meeting Exports, Importers, Industries for Freight Forwarding Services, CHA & Transportation services for International locations • Proactively managing daily Freight Forwarding activities including pricing of sea, air, road and warehousing operations for LCL/FCL/Break bulk cargo. • Generate revenue by provided extending our services for Ocean and Air Transport. • Identify and establish contacts with potential shippers and consignees • Proactively respond to sales inquiries from new and existing shippers and consignees • Achieving sales targets thereby contributing to the growth of the organization. • Communicating with the customers, meeting their requirements, providing end to end services to enhance service delivery • Develop international Trade business with help of WCA - Ocean & Air.

Asst,Manager Operation Southern Region
TNT India Pvt Ltd
Bengaluru Area, India
Positions held: Assistant Manager Healthcare Operations (Southern Region) Summary:- •Accomplished professional with above 14 years’ experience in Supply Chain (Healthcare and general). •A performance-driven professional with overall experience in Healthcare operations also with exposures to sales. •Analytical bent of mind, attention to detail, excellent communication and presentation skills. •Managing various projects in coordination with Sales by providing customized solutions to customers •Proven experience in managing operations team of South Region, providing direction and motivation to achieve the overall organizational objectives. •Team player with an excellent rapport with cross functional teams & motivate them. •Flexible and quickly adapt to changing environments. •Good at multi-tasking & time management. Career Highlights: •Successfully managing customer Audits without non-compliance observations. •Training of entire south healthcare operations team, Business Associates & Agents •Managed to get new projects from the existing customers through constant follow ups & by providing quality service. •Designing of cost effective line haul for the region without compromising on service quality. •Good international & domestic geographic knowledge.
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