Mayank Raj

Mayank Raj

Vice President of Data and Digital @ European Wax Center

About

I help scaling companies turn messy systems into intelligent, AI-driven platforms that drive real business outcomes.Over 15+ years, I’ve led engineering and data organizations through critical inflection points, stepping in when systems are fragmented, data is unreliable, and teams lack alignment—and transforming them into scalable, high-performing operating foundations.Today, my focus is on one thing: operationalizing AI.Not experimentation. Not hype.But embedding AI into workflows, decision-making, and customer experiences to unlock measurable efficiency and growth.What sets me apart is my ability to translate between AI capabilities and business impact - turning complex technical opportunities into clear, executable strategies.What that looks like in practice:→ Built Vitals AI, a backdoor office management SaaS Platform for RIAs in the Wealthtech industry. Built this firm from 0->1 on a part-time basis, working nights and weekends.→ Designed a patent-pending AI-powered platform that drove 140% revenue growth and 10x YoY expansion→ Re-architected large-scale data systems (7M+ securities, $28B AUM), improving operational efficiency by 80%→ Led digital transformation for Lexus.com (5M+ monthly users), increasing personalization-driven value by 48%→ Transformed legacy architectures into scalable platforms, accelerating speed-to-market and enabling continuous innovationI operate at the intersection of AI, data, product, and business strategy - thinking like a CTO, executing like an operator, and building with a strong bias toward simplicity and scale.I’m particularly interested in how AI can bridge the gap between human workflows and intelligent systems - leveraging agents, automation, and context-aware platforms to redefine how companies operate.Where I go deep:AI Transformation · Data & Platform Strategy · Intelligent Systems Design · Product-Led Thinking · Scalable Architecture · Operational EfficiencyI’m always open to connecting with leaders building AI-first organizations or looking to scale intelligently.📩 mayank.raj.work@gmail.com

Country

United States

City

Dallas-Fort Worth Metroplex

Industry

Health, Wellness & Fitness

Skill

Wealthtech, Orion, Wealthbox, System Integration, Redtail, RIAs, Startups, Coding Experience, Programming, Scalable System Architecture, AI Transformation, Data & Platform Strategy, Product Strategy (AI-Driven), Operational Efficiency (AI & Automation), Executive Leadership, Data Platform Engineering, AI/ML Architecture, Executive Management, Data-driven Decision Making, Claude Skills

Experience

European Wax Center

Vice President of Data and Digital

European Wax Center

LinkedIn
2025-4 - Present · 1 yr 6 mos

Plano, TX

Responsible for anything Data & Digital for EWC. Also, while making this firm a Data & AI-first company. NASDAQ: EWCZ

Vitals AI

Co-Founder/CTO

Vitals AI

LinkedIn
2025-1 - 2025-12 · 1 yr

Built Vitals AI as a side venture (nights & weekends) with my co-founder, Jack Csenge https://www.linkedin.com/in/jack-csenge/ , to help RIAs streamline and manage their back-office operations. We developed deep integrations with Wealthbox, Orion, and Redtail to unify data and deliver actionable insights. As CTO, I led the product from 0 → 1—owning everything end-to-end, including architecture, infrastructure, database design, and hands-on development. Our work gained industry recognition: we pitched at XYPN Live and were selected as finalists in the 2025 AdviceTech Competition.

VRGL

SVP, Head of Engineering & AI

VRGL

LinkedIn
2024-4 - 2025-3 · 1 yr

Dallas, Texas, United States

Spearheaded architecture evaluations, diagnostic processes, and data intake optimizations enhancing platform scalability and system reliability to directly support VRGL's growth to $28 billion in assets under management (AUM). • Re-architected the market data pipeline for ~7 million securities, reducing development and root cause analysis time by 68%. Streamlined troubleshooting processes, improved system performance, and shifted ownership of market data to the dedicated market data team, resulting in a 95% reduction in issue resolution time. • Led the transition from a monolithic architecture to a microservices-based platform, enabling scalable and client-specific market report generation. This modular approach improved scalability, accelerated time-to-market, and enhanced service delivery. • Designed and implemented a scalable multitenant RAG (Retrieval-Augmented Generation) model, empowering financial advisors with AI-driven tools to deliver precise, data-driven recommendations. This innovation significantly improved client satisfaction and decision-making outcomes. • Spearheaded a novel approach to document retrieval from custodian accounts by leveraging AWS Bedrock and the Llama model. Utilized a multi-modal agent framework and advanced prompt engineering techniques to enhance document processing accuracy, efficiency, and scalability. • Reduced offshore costs by 50%, driving product performance improvements and accelerating development speed.

Paro

Senior Director of Engineering, Product, AI/ML

Paro

LinkedIn
2023-1 - 2024-4 · 1 yr 4 mos

Chicago, Illinois, United States

Directed 35+ engineering and product teams in creating and implementing AI-driven solutions for matching, expert acquisition, and e-commerce, boosting platform efficiency & user engagement for a marketplace connecting businesses with top finance experts. • Achieved 10x YoY growth by architecting and patenting a highly scalable matching platform, transforming supply and demand dynamics for 2M users, improving speed by 40%, and ensuring 99.95% availability. • Led the development of proprietary AI models and cloud-based migration, contributing to a 140% QoQ revenue increase and secured $10M in Series B funding. ◦ Effectively reduced expert acquisition flow from 21 days to just 4 days for an expert in Paro. • Led an ecommerce platform with Big Commerce for tackling product catalogs, pricing, and SOW builders. • Boosted efficiency by 40% through close collaboration with product, design, user research, and marketing leaders to deliver innovative solutions while mentoring high-performing engineering teams that expanded the customer base. • Influenced the product roadmap by developing and presenting a quarterly cloud migration strategy leveraging containerization and microservices, optimizing legacy monoliths for enhanced scalability. • Drove growth by developing quarterly plans for key verticals and presenting data-driven business reviews to executives.

Paro

Senior Director of Engineering, AI/ML

Paro

LinkedIn
2021-5 - 2023-1 · 1 yr 9 mos

Chicago, Illinois, United States

- Grew the team from 5 to 35+ people within two years in a hyper-scale mode while maintaining product deliverables. - Set up the entire DevOps and Release processes using CircleCI, Github, and Sonarcloud with trunk-based development. - Disintegrated the architecture from a monolith into a domain-driven and event-based one for us to scale to 10M+ transactions/month. - Reduced the tech debt to 30% while moving the Angular codebase to React. Our stack includes: Node.js, React, Next.js, GraphQL, Serverless Lambda, Postgres, Github, CircleCI, Sagemaker (AL/ML), PowerBI, Snowflake, Atlassian, AWS.

Newchip Accelerator

Mentor

Newchip Accelerator

LinkedIn
2022-11 - 2024-1 · 1 yr 3 mos

Advising startups in double-sided marketplaces, AI, and E-Commerce from coaching, and hiring to operations. Deep insights into AI, Analytics, and Engineering Leadership.

Hero Digital. Together with Huge.

Director of Engineering

Hero Digital. Together with Huge.

LinkedIn
2018-10 - 2021-4 · 2 yrs 7 mos

Dallas/Fort Worth Area

Supervised 50 million unique visitors across $25M+ accounts in the Southwest region, leading a team of 15+ employees, resulting in enhanced service delivery, measurable growth in user engagement, and improved customer retention. • Led distributed teams in building Lexus.com and Chevron sites on CloudFoundry, architecting scalable Java Spring Boot systems for millions of users and employing Kubernetes to auto-scale microservices, ensuring 99.99% availability. • Directed native iOS Swift and Android Kotlin development, aligning with CI/CD practices to improve release efficiency. • Experimented with personalized content features using agile sprints, boosting mobile engagement and user experience. • Developed an end-to-end testing framework using Selenium and JMeter for React/AngularUI, achieving sub-100ms response times under 5000 TPS demand, significantly improving system performance and quality standards.

Publicis Sapient

Architect

Publicis Sapient

LinkedIn
2017-6 - 2018-9 · 1 yr 4 mos

Dallas/Fort Worth Area

Headed $10M+ revenue projects for Fortune 500 companies, using cloud, data, and AI solutions on AWS/Azure to drive business growth. Built client relationships, managed the product roadmap, and collaborated with teams, including Business Requirements, Content, Quality Assurance, Development, Front End, and Infrastructure to ensure successful project delivery. • Managed the N-tier architecture and agile development of Lexus.com on React, achieving sub-2s page load times while optimizing personalization algorithms and driving successful digital marketing campaigns. • Overhauled Carnival Cruise's booking platform with Spring Cloud Docker containers, increasing scalability to 135M users and optimizing booking workflows by deploying Kubernetes pod auto-scaling. • Created code quality dashboards to monitor 80%+ test coverage, enhancing overall system stability and code quality through TDD practices with Cypress E2E testing for AngularUI and JUnit for Spring services.

Publicis Sapient

Manager, Technology

Publicis Sapient

LinkedIn
2016-9 - 2017-5 · 9 mos

Madison, Wisconsin Area

This position entails implementing Sitecore architecture with overseeing Global Distributed Development. I also engage in client interactions, refining business requirements and sprint plannings.

MarineMax

Sr. Application Developer/Team Lead

MarineMax

LinkedIn
2014-7 - 2016-9 · 2 yrs 3 mos

Tampa/St. Petersburg, Florida Area

Functioned as a lead developer overseeing more than 20 web applications for MarineMax, America's leading boat retailer, driving operational efficiency and delivering significant cost savings through cloud migration and continuous development. • Achieved $1 million in cost savings by improving processes and reducing manual effort, overseeing the web development team in continuous development and deployment initiatives under the CTO's leadership. • Reduced batch processing time by 60% and saved $350K through the migration of the internal data center to Azure. • Drove cloud investment strategy in Azure and AWS, presenting findings that influenced senior management decisions.

GroceryUp

Founder

GroceryUp

LinkedIn
2013-7 - 2014-7 · 1 yr 1 mo

Jacksonville, Florida Area

GroceryUp connects to local ethnic grocery stores and provides a portal for them to showcase their items. We have partnered with 80% of Jacksonville's stores spreading into Atlanta. My role as a founder entails a little bit of everything. From setting up Azure environments, email servers, web hosting, development to everything and anything. GroceryUp went to boot camps and startup battles across the nation. Great experience overall!

EverBank

Software Developer

EverBank

LinkedIn
2010-1 - 2013-7 · 3 yrs 7 mos

Jacksonville, Florida Area

This was the position where I got my software development career started. I worked as a developer in a team of 5 moving towards Senior Developer. Was responsible for the day to day tasks, sprint deliverables, estimations, etc. Got ingrained in C# and SQL.

Education

University of Florida

University of Florida

LinkedIn

Management (Minor: Computer Science)

Rajiv Gandhi Prodyogiki Vishwavidyalaya

Rajiv Gandhi Prodyogiki Vishwavidyalaya

LinkedIn

Computer Science

Mayank Raj's Contact Information

Email

******@***.com

Phone

(**) *** ****

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