Rajat Suraj

Sortation Associate @ Amazon

About

I am a recent MSc IT Management graduate from Berlin, with a solid foundation in IT strategy, governance, and digital transformation. Combined with my B.Tech in Electronics & Communication, I bring both management insight and technical skills, enabling me to bridge the gap between business needs and IT infrastructure. I have developed practical expertise in system administration, networking, cloud platforms, and IT service management (ITIL). Currently, I am focusing on Windows & Linux administration, Active Directory, virtualization, and cloud fundamentals (Azure & AWS) to build a strong foundation for IT infrastructure management. I am eager to begin my career as a Junior System Administrator / IT Administrator / IT Support Engineer, where I can apply my skills, gain hands-on experience, and contribute to reliable and secure IT operations. Known for my problem-solving ability, adaptability, and eagerness to learn, my long-term goal is to grow into IT infrastructure and service management roles, while continuously upgrading my technical expertise through certifications and real-world experience. Let’s connect and collaborate!

Country

Germany

City

Berlin

Industry

Higher Education

Skill

Windows Server, Linux System Administration, Active Directory, Networking TCP/IP,DNS, DHCP, IT Support, IT Service Management, IT Infrastructure Maintenance, Cloud Computing, Cybersecurity Fundamentals, Hardware Troubleshooting, IoT System Testing, Electrical and Instrumentation Engineering (EIE), Automation & Sensor Integration , Soft Skills : Teamwork, Quick Learner, Analytical Thinking

Experience

Sortation Associate

Amazon

2023-11 - 2024-2 · 4 mos

Berlin, Germany

- Worked in a fast-paced technical operations environment, ensuring efficiency and accuracy of logistics systems. - Gained experience in workflow monitoring, troubleshooting operational issues, and supporting IT-driven logistics processes. - Developed attention to detail, teamwork, and adaptability in a high-pressure global organization.

Information Technology Support Engineer

M/S Dhiman Engineering & Mobility Solutions

2021-8 - 2023-7 · 2 yrs

Roles and Responsibilities: - Maintained and optimized IT infrastructure including servers, workstations, and networking devices. - Provided technical support for system, hardware, and connectivity issues, ensuring high availability of IT services. - Conducted hardware troubleshooting for routers, sensors, and embedded systems. - Implemented automation scripts to monitor system performance and improve efficiency. - Assisted with Active Directory user support and documentation for system troubleshooting. - Gained hands-on exposure to IoT infrastructure, system connectivity, and IT service management practices. - Provided technical support for remote connectivity issues, improving the stability of mobile-based booking systems (introducing basic knowledge of IoT communication models).

Full Stack Developer

Innerwork Solutions Pvt Ltd

2021-2 - 2021-7 · 6 mos

Bengaluru, Karnataka, India

Assisted in the development, deployment, and maintenance of web-based applications. Supported system configurations, database setup, and debugging during development projects. Collaborated with IT teams to ensure smooth deployment and server availability. Gained understanding of software integration with IT infrastructure.

Intern

CMC Prime Infotech Computer Education

2019-5 - 2019-7 · 3 mos

Punjab, India

Education

Berlin School of Business & Innovation (BSBI)

Information Technology Management

2023-10 - 2025-8 · 1 yr 11 mos

Courses : Mechatronic Systems, Digital Transformation, Computer Science Focus areas: IT Strategy, Project Management, IT Administration, Cloud Computing, Information Security