Rajat Jain

Appointed to establish enterprise architecture and engineering disciplines across Issuer Solutions globally, overseeing strategy, engineering, client engagement, pre/post-sales, governance, and cost management. Responsibilities extended to lead a $170M transformation program focused on business and technology modernization. Manages end-to-end technology delivery for 50+ highly scalable applications supporting 25 billion calls monthly, supervising 500+ reports and managing a ~$100M direct budget. • Program Leadership: Strategized and spearheading a multi-year, industry-leading transformation initiative on building next-gen Core system, transitioning from mainframe batch processing to a real-time, event-driven, cloud native, microservices architecture. This will enhance client satisfaction, reduce time to market, and achieve an annual run-rate reduction of approximately $60M. • Enterprise Architecture Framework: Established a comprehensive enterprise architecture framework, outlining a multi-year roadmap across business capabilities, application architecture, information and data architecture, and platform engineering. • Team Management: Leading a high-performing global teams responsible for development to operational support of Servicing, Disputes, REST APIs, Event Streaming, and Business Intelligence applications utilized by our internal and external clients. • Strategic Collaboration: Collaborating with client executives to align technology strategies with organizational objectives, delivering customized tailored solutions meeting their business needs. • Framework Implementation: Directed and steered alignment between business capabilities and product offerings within BIAN-inspired domains, managing a technology lifecycle encompassing approximately 400 applications. • Architectural Governance: Leading the architecture review board and serving as an active member of enterprise-level Cloud, DevOps, and Data strategy committees.

Initially appointed as the first Chief Software Architect to unify siloed software development practices and establish a comprehensive engineering discipline. Promoted to Head of Technology within eight months, overseeing architecture and engineering, cloud, infrastructure, data centers, networks, firewalls, databases, and enterprise applications with over 80 direct reports and a $20M+ budget. • Enterprise Architecture Framework: Developed a framework based on the Federal Enterprise Architecture Framework, enhancing transparency in business strategies, multi-year roadmaps, and technology blueprints. • Data Strategy Leadership: Formulated and presented a data strategy focused on digital-first adoption, data compliance, and predictive analytics using cloud and high-performance compute clusters to the Battelle’s Board. • Software Delivery Life Cycle: Crafted development practices in collaboration with engineering community of ~800 developers. • Cloud Adoption: Led commercial and government cloud initiatives with automated delivery, NIST compliance for clients. • Government Proposals: Provided technology insights for various government (DoD, DoE, HHS) and state (FDOT) proposals. • Compliance Management: Ensured adherence to CMMC, NIST 800-53, HIPAA, FDA 21 CFR 11, and other regulations. • Council Leadership: Chaired the enterprise-wide Software Council and Data Council, and led community of practice.

Leading application modernization with autonomous micro-services architecture (Kafka, Cassandra, APIs) utilizing public and private cloud (native & kubernetes) to achieve speed and scalability while reducing cost. Serves as a trusted technical leader in application and infrastructure automation and application migration to the cloud.

Led the firm-wide document domain, roadmap and product ownership. Responsible for strategy and vision, architecture and design, full software lifecycle, security, stability, and delivery for 100+ applications serving internal and external customers. Executed end-to-end product lifecycle and client-focused strategies that provided speed and nimbleness—enabling micro-services and cloud-based solutions (Kafka, Cassandra, APIs) utilized across the enterprise. Firm-wide eSignature product sponsor. Led high-performance global diverse teams dedicated to delivering complex business solutions through technology. Proven track record in strategy and vision, product innovation, agile transformation, project management, data strategy, digital transformation, vendor management, controls, collaborative leadership, financial discipline, talent management, and inclusive leadership.

Responsible for software delivery and large program execution for all Home Lending and Card Services imaging applications. Managed a global team of 100+ professionals and a ~$20M budget. Led technology response for several regulatory and consent orders. Selected to lead the document management multiyear roadmap.

Responsible for architecture, design, capacity, forecast, and monitoring suites for Retail Financial Services LOB leading 35 professionals managing 5000+ devices/servers (Unix, Windows, Load-balancers) across multiple data centers. Performed infrastructure and security due-diligence as well as contract review for various vendors to integrate with the Ultimate Rewards and private label platform.

Responsibility included managing of 500+ Unix and Windows platforms with a 10-member team. Introduced new technologies (LDAP, Sun Grid) for role-based access & faster computing.