Rajasree R Nair

•Supervision & Execution of all matters related to: -Employee Relations- Focused on fostering positive relationships between employees and the organization, ensuring a productive and harmonious work environment. -Onboarding & Offboarding,-Effective integration of new employees into an organization, fostering a positive work experience. Also responsible for managing the employees’ departure from the company. This includes administrative tasks, coordinating with other departments, conducting exit interviews, and ensuring a smooth and respectful transition for the departing employee, -Compensation and Benefits- Responsible for the timely and accurate payroll process and ensure payroll practices are compliant with statutory regulations and HR Policy/SOPs, -Performance Management- Focused in developing, implementing, and overseeing performance management systems and processes within an organization, -Training & Development- Evaluate the effectiveness of training programs through feedback, assessments, and performance data analysis thereby ensuring compliance with mandatory training requirements, -Compliance- Ensure that Human Resource Policies and Procedures are updated and implemented in line with statutory requirements and best practices in the region, -Strategic Initiatives- Focused on aligning HR practices with the overall business strategy. This involves developing and implementing programs that support talent management, performance management, employee development, and other key areas to drive organizational success, -General HR Administration- Manages the day-to-day operational aspects by ensuring the provision of accurate statistics, implement and maintain departmental records •Spearheaded the implementation of HRMS systems for Payroll, Leave & Attendance Management, responsible for the maintenance and optimization of the HRMS platforms. •Leading HR projects and initiatives by ensuring that they are aligned with organizational goals.

• Acting as main point of contact in Qatar on all queries related to HR Portal- my HR Employee Self-Service. • Ongoing Support for Employee Transition from Suez to Veolia • Currently working on ISO certification Activities- Job Description finalization • Responsible for Leave management of employees-making sure the leaves are properly calculated, applied in accordance with the company in-force HR policies. • Responsible for creation, Updation, maintenance and administration of Employee's HR Files ensuring up-to-date filing of various employee documents both in paper and Digital formats. • Screening the candidate and scheduling interviews thereby coordinating the recruitment for various positions • Preparation of HR official communications (offer letters, employment contracts, addendums, bank letters etc.) • Maintaining and updating HR standard templates (employment contract, salary certificates etc.) • Organizing the medical check-up and vaccination for all the employees- Managing the monthly invoices received from the Clinic, verify and coordinate with Finance team to settle the payment. • Follow up, Support and guide employee on HR Administration related topics • Verification and Follow up of Expense claims including school fees invoices. • Support in other HR processes as and when required (payroll, training, performance reviews, insurance etc.). • Responsible for creation and follow up of tracker for the renewal of QID, Visa, Vehicle registration Renewal. etc. • Support PRO for various administrative and documentation works

• Preparation of HR official communications (offer letters, employment contracts, addendums, bank letters etc.) • Acting as main point of contact in Qatar on all queries related to Suez HR Portal- my HR Employee Self-Service. • Organizing the medical check-up and vaccination for all the employees- Managing the monthly invoices received from the Clinic, verify and coordinate with Finance team to settle the payment. • Responsible for creation, Updation, maintenance and administration of Employee's HR Files ensuring up-to-date filing of various employee documents both in paper and Digital formats. • Screening the candidate and scheduling interviews thereby coordinating the recruitment for various positions • Responsible for Leave management of employees-making sure the leaves are properly calculated, applied in accordance with the company in-force HR policies. • Maintaining and updating HR standard templates (employment contract, salary certificates etc.) • Follow up, Support and guide employee on HR Administration related topics • Verification and Follow up of Expense claims including school fees invoices. • Support in other HR processes as and when required (payroll, training, performance reviews, insurance etc.). • Responsible for creation and follow up of tracker for the renewal of QID, Visa, Vehicle registration Renewal. etc. • Support PRO for various administrative and documentation works

• Co-ordinate the activities for recruiting manpower to the company. • Supporting P.R.O for the documentation work on the visa stamping of the employees. • Participating in recruitment efforts • Posting job ads and organizing resumes and job applications • Scheduling job interviews and assisting in interview process • Ensuring background and reference checks are completed • Preparing new employee files • Maintaining current HR files and databases • Recommends and assists in the development and implementation of institutional human resource policies, rules, procedures and programs. • Drafts a variety of correspondence, memoranda, statistical summaries, reports, announcements, and other materials related to human resource administration. • Helps Employees and Managers in performance and disciplinary matters.

• Support the Admin Team in conducting routine administration tasks. • Cash Office responsibilities including the following: * Daily reconciliation of store takings & reports * Banking/Foreign Exchange * Store/Cafe Petty Cash handling * Tallying of safe fund * Cash, Card, Amex & Forex parking in SAP * updating Cash Office Report • SOD & EOD responsibilities- opening & closing of till points, issuance of floats, till checks etc. • Verify all bills from vendors/suppliers and get it approved by Store Manager and process with Head Office Accounts Team. • Follow-up with suppliers for outstanding invoices and settle any outstanding payments • Generating various reports using Retails Pro software • Online ordering kiosk-SYW tracking & updating • Ensure accurate reports are provided to Admin Management to enable commercial decisions • Help liaise and arrange the induction training for new staff on procedures -to plan & schedule induction training for newly recruited staff on the Admin procedures in the store. • Ensuring that the accuracy of stock received from the manufacturer is accounted in the system. • Ensuring Periodic stock accuracy checks with commercial team's co coordination. • Daily stock related adjustments and booking the new stock receipts, store to store transfers and RTM's (Return to Manufacturer) in the system. • Ordering of Stationary for the Store / Admin Team • Creating PO, OD, accepting the stock, adjustments etc in SAP Retail ECC.

• Provide general administrative and clerical support • Maintain electronic and hard copy filing system • Open, sort and distribute incoming correspondence • Perform data entry and scan documents • Manage calendar for Managing Director • Assist in resolving any administrative problems • Answer calls from clients regarding their inquiries • Assist in training staff members and new hires • Prepare and modify documents including correspondence, reports, drafts, memos and emails • Schedule and coordinate meetings, appointments and travel arrangements. • Update office policies as needed

• Coordinate various internal and external communication for the Commissioning & After Sales department including preparation of documents for the technical inspections for commissioning/certifications. • Ensure proper filing and documentation • Update man-hour registration for the staff in SAP • Raising Purchase Requests and making Service Entry in SAP • Provide general assistance and coordination for the Commissioning team • Coordinate with various departments on matters such as accommodation, Transport, Gate pass, and Visa etc., related to certification bodies/visitors/ clients. • Undertake any other related works assigned from time to time • Handling & managing overall internal administrative matters and ensuring proper implementation of administrative policies across the department. • Maintain a sound communication with the Commissioning Team Members by ensuring timely resolution of the employee grievances and harmonious work environments.

• Spearheaded efforts across handling & managing overall internal administrators matters of the management, ensuring proper implementation of administrative policies and coordinating necessary support to the Management. • Agility in structuring and implementing innovative Administrative policies/procedures to generate undivided commitment and dedication among personnel. • Hold periodic meetings with employees and drawn valuable inputs on HR programmes/policies thereby developed a sense of emotional affiliation in the minds of employees. • Making effective contributions in recruitment, induction and deployment of staff members and regularly monitoring their performance levels to ensure highest efficiency levels. • Maintain a flawless communication with the employees; ensure timely resolution of employee grievances and harmonious working environment at all levels. • Manage monthly salary statement preparation for the employees and settlements for the customers. • Entrusted with the task of maintaining data base of all employees and customers, and preparation of various Forms. • Manage the commercial accounts such as verification of attendance from muster rolls and leaves records and attendance regularization.

• Responsible for meeting sales goals and overall quality of service. • Skilled in cold calling and consultative selling. • Conduct sales and marketing calls to book meetings with prospective candidates. • Planning and execution of various marketing activities to get maximum data base. • Send follow-up marketing materials and make follow-up monthly calls to establish relationships. • Maximum conversion of prospective candidates to student registrations followed by collection of fees in time. • Office management and preparation of various reports in the absence of Branch Manager.