raj kishore

assistant manager

About

9+ Years Specialties: I have worked with 3 industries in different profile with wonderful experience.I have ability to work according to the requirement and very flexible I have good analytical skills. I worked for voice process and non voice as well. Currently I am working for Health and Benefit domain. And also I have worked in insurance sector. My mixed experience is helping me a lot in my career growth.

Country

india

City

new delhi

Industry

outsourcing/offshoring

Skill

bpo, transition management, team management, vendor management, analytics, crm, data analysis, microsoft excel, outsourcing, business analysis, sla, offshoring, hris, business process outsourcing, customer service, microsoft office, analysis, sql, customer relationship management, mis, market research, service delivery, attrition, marketing research, shared services, benefits negotiation, process improvement, employee engagement, performance management, leadership, training, management, call centers, recruiting, human resources, employee relations, project management, team building, business process improvement, business development

Experience

assistant manager

morneau shepell

2020-3 - Present · 6 yrs 6 mos

process associate

genpact

2009-11 - 2011-11 · 2 yrs 1 mo

I worked for MNYL process. It was a nonvoice Life insurance process

cse

reliance communications

2008-6 - 2009-3 · 10 mos

It was really very good expreiance to work with R com. I was in DAKC in Navi Mumbai. It was My first Job it gave me really very good Knowledge about the BPO Industry.