Raj Rathod

Customer Solutions Advisor @ Vodafone

About

𝐅𝐮𝐭𝐮𝐫𝐞-𝐅𝐨𝐜𝐮𝐬𝐞𝐝 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐞𝐫 𝐢𝐧 𝐭𝐡𝐞 𝐌𝐚𝐤𝐢𝐧𝐠 💻 | 𝐃𝐫𝐢𝐯𝐞𝐧 𝐛𝐲 𝐂𝐮𝐫𝐢𝐨𝐬𝐢𝐭𝐲 🧩 | 𝐁𝐮𝐢𝐥𝐝𝐢𝐧𝐠 𝐒𝐤𝐢𝐥𝐥𝐬 𝐎𝐧𝐞 𝐋𝐢𝐧𝐞 𝐚𝐭 𝐚 𝐓𝐢𝐦𝐞 ⌨️ I am an aspiring software engineer pursuing a Bachelor of Software Engineering (Honours) at UniSA. With a Certificate III in Information Technology already under my belt, I am passionate about using code to solve meaningful problems and bringing ideas to life through technology while learning new things. My journey hasn’t followed a straight line—I've worked in hospitality roles at McDonald’s and Hangries Indian Cuisine, where I learned the value of perseverance, adaptability, and team collaboration under pressure. These real-world experiences have helped shape my strong work ethic and people-first mindset. 𝐓𝐞𝐜𝐡𝐧𝐢𝐜𝐚𝐥 𝐒𝐤𝐢𝐥𝐥𝐬 & 𝐓𝐨𝐨𝐥𝐬: 𝘓𝘢𝘯𝘨𝘶𝘢𝘨𝘦𝘴: Python, HTML, CSS, Java, and basic JavaScript 𝘗𝘳𝘰𝘫𝘦𝘤𝘵𝘴: Currently exploring web development, creating mini applications, and enhancing data structures knowledge/ skills. I am familiar with using Git & GitHub for version control and collaboration, and Visual Studio Code for programming. 𝘚𝘰𝘧𝘵 𝘚𝘬𝘪𝘭𝘭𝘴: Strong communication, team collaboration, and time management

Country

Australia

City

Adelaide

Industry

Skill

Troubleshooting, Conflict Resolution, Sales Operations, Upselling, Python (Programming Language), Fast-Moving Consumer Goods (FMCG), Teamwork, Time Management, Training, Design, Research Skills, Microsoft Excel, Customer Service, Problem Solving, Leadership, Communication, English

Experience

Customer Solutions Advisor

Vodafone

2025-12 - Present · 10 mos

South Australia, Australia

As a Customer Solutions Advisor at Vodafone, I assist customers by providing clear, accurate support across mobile, internet, and account services. My role focuses on resolving issues efficiently, offering personalised solutions, and delivering a positive customer experience. I work in a fast-paced environment where I handle enquiries, troubleshoot technical problems, manage billing requests, and guide customers through Vodafone products and plans. I contribute to team performance by maintaining high service standards, strong communication, and a customer-first mindset.

Kitchen Staff

McDonald's

2024-7 - Present · 2 yrs 3 mos

Gilles Plane, South Australia

Prepare orders for customers during breakfast, lunch, and dinner rush hours. Follow recipes with great attention to detail, while always following food safety principles and guidelines.

Cashier Customer Service

Hangries Indian Cuisine

2022-3 - 2024-4 · 2 yrs 2 mos

West Lakes, South Australia, Australia

• Served customers in-store at register and via phone - Approx 15 orders per hour (at peak hour) • Handled phone orders – Approximately 50 - 60 orders daily