Raif Marqoshi

Lead operational alignment, service-provider oversight, accreditation readiness (JCI, CBAHI, MOH), and governance. Drive RCA/CAPA programs to enhance safety, compliance, and operational reliability. Improve insurance cycle performance by reducing rejection rates and strengthening payer relations. Enhance patient satisfaction and Press Ganey scores through targeted improvement plans. Act as Center Director when needed to maintain operational continuity. Chair the Mortality & Morbidity Committee and support clinical governance structures.

Independent Consultant | Comprehensive commissioning and business consulting for multiple private-sector clinics including: • AlphaCare Dental Complex • Asen Clinic • Transparency Clinic • Other private practices Key Achievements: → Full Clinic Commissioning (Concept → Operational Launch) Conducted feasibility studies, market analysis, patient flow modeling, and financial forecasting for new clinics. Designed complete operational structures: workflows, SOPs, staffing models, pricing structures, procurement plans, equipment selection, and regulatory preparation. Led design and fit-out based on clinical flow, safety standards, and accreditation requirements. → Insurance Company Establishment & Pricing Assisted founders in establishing an insurance company, including: Creating premium structures and pricing strategies Advising on insurance-product design Optimizing revenue models and actuarial considerations Aligning coverage structures with healthcare market trends → Contracting, Legal & Shareholder Structure Drafted operational and partnership frameworks, including: Shareholder agreements, Exit policies, Emergency operational policies, Governance structures, Vendor/service-provider contracts. → Recruitment & Workforce Planning Managed end-to-end recruitment cycles: Job descriptions Skill mapping Interview strategy Contract negotiation Onboarding workflows → Marketing, Branding & Advertising Strategy Supported clients in developing brand identity, market positioning, digital advertising campaigns, and patient-acquisition strategies.

Managed highly complex cases for oncology patients, pediatric oncology, medically compromised cases and VIP Protocol patients. Developed exceptional experience in elite patient communication, privacy protocols, and high-level case coordination. Strengthened patient relations, service personalization, and high-satisfaction care pathways. Collaborated in multidisciplinary teams under stringent safety and regulatory frameworks.

Supported the founding team in transforming the concept into full clinical operations. Conducted feasibility studies, operational design, staffing, system planning, procurement, compliance, and pricing model. Helped establish clinic policies, emergency procedures, and initial patient-acquisition strategies.

Rebuilt operational workflows, KPIs, and SOPs to improve departmental performance. Improved insurance approval timelines and reduced denial rates. Launched new clinical service lines with full workflow, staffing, and regulatory design. Strengthened coordination with insurance, finance, Patient Relations, and compliance teams.

Led academic programs in Endodontics, delivered lectures, supervised clinical courses, and supported curriculum development.

Led departmental operations, training, quality, and clinical governance. Instructor for the Saudi Board & Internship Program, supervising clinical and academic progression. Developed policies, workflows, and training modules.