Rahul Gupta ☁️

•    Architect and deliver full-stack Salesforce solutions that directly support T-Mobile's customer experience and operational efficiency goals. •    Shape engineering culture by mentoring developers, establishing best practices, and driving cross-functional technical strategy across multiple squads. •    Diagnose and resolve high-impact production incidents with speed and precision, reducing platform downtime and improving system resilience.

•    Drove performance optimization initiatives for the Vlocity managed package, directly improving throughput and reliability for enterprise clients managing over $20M in annual order value. •    Served as a trusted technical advisor to third-party developers, accelerating their implementation success through hands-on troubleshooting and guidance. •    Elevated the developer ecosystem by authoring reusable code samples and client libraries, reducing onboarding friction for partners worldwide. •    Recognized with the Quarterly Award in Q3 FY25 for outstanding contributions to customer success and platform quality.

•    Owned the end-to-end Salesforce Sales Cloud implementation for Flyhomes' sales cycle, enabling seamless lead-to-close automation. •    Engineered robust, testable Apex and LWC solutions that improved code maintainability and long-term scalability. •    Identified and resolved critical integration bottlenecks, reducing system timeout incidents by 30% and significantly improving platform uptime.

•    Designed and delivered Sales and Service Cloud enhancements aligned tightly with evolving business requirements and sprint objectives. •    Maintained Salesforce Org health through proactive administration, governance, and continuous platform optimization. •    Championed user adoption by leading engaging feature demos and training sessions for business stakeholders across multiple teams.