Rahma Alnassani

• Conducting 80+ initial interviews annually, evaluating candidates against role requirements and cultural fit, resulting in a 70% interview-to-offer success rate. • Analysing and screening 100+ résumés/CVs per year, maintaining structured assessment records and reducing unsuitable shortlists by 35%. • Leading candidate selection and hiring for 30+ positions, preparing and presenting job offers with a 95% offer acceptance rate. • Processing payroll and wages for 30+ employees, ensuring 99.9% accuracy and on-time monthly payments. • Managing employee affairs for 30+ employees, supported annual performance evaluations and coordinated 10+ training programs, achieving 90% completion and documented follow-up.

• Leading end-to-end recruitment for multiple clients, successfully filling 20–35 roles across marketing, design, and operations. • Designing and executing sourcing and headhunting strategies, generating 100–250 qualified candidates per project. • Conducting structured screening and interviews, maintaining a shortlist-to-hire ratio of 3:1. • Partnering with hiring managers to define requirements, reducing hiring delays by 40–50%. • Delivering shortlists within 3–7 days and achieving a time-to-hire of 10–18 days. • Maintaining 85–95% offer acceptance and 85–90% retention rates through strong candidate alignment.

• Overseeing attendance for 450+ employees, maintaining 100% accurate personnel files and managing daily HR operations with zero compliance issues. • Admonishing payroll processes for 450+ employees, ensuring 99.9% accuracy in salary and wage calculations and on-time monthly disbursement. • Identifying, sourced, and attracted 20+ qualified candidates per quarter, achieving a 75% shortlist-tohire success rate. • Developing and published 30+ structured job descriptions, posting vacancies across 5+ recruitment platforms, reducing time-to-hire by 25%. • Coordinating with 6+ internal departments, ensuring smooth workflow and resolving HR-related requests within 24–48 hours. • Preparing daily and monthly HR reports (90+ reports annually), supporting management decisions and improving workforce planning accuracy by 30%.

• Preparing 50+ reports and meeting minutes annually, organizing agendas and documentation with 100% on-time delivery and improved meeting follow-up efficiency by 30%. • Conducting 20+ strategic research studies, developing improvement proposals that contributed to 40% process optimization and data-driven decision-making. • Tracking 40+ team tasks weekly using Excel and Microsoft Planner, increasing task completion rate by 35% and reducing delays. • Managing 30+ online orders, while researching 5–7 business development opportunities per quarter, supporting revenue growth initiatives. • Coordinating daily workflow and task completion with the supervisor, resolving 90% of action items within agreed timelines. • Planning 3–5 future strategies annually and translated research into practical implementation, supporting measurable operational improvements.

• Managed and coordinated internal and external meetings, optimized departmental workflow, and ensured smooth scheduling with zero conflicts. • Prepared, reviewed, and proofread reports, documents, and presentations, ensured all materials are accurate and meet high-quality standards. • Fostered and maintained strong client relationships by delivering timely, professional service, resulted in a 20% improvement in client satisfaction and retention. • Facilitated communication between departments, supported alignment on project timelines and priorities. • Assisted in the development of process improvements that increased office efficiency. • Coordinated and organized training sessions calendar. • Answered and forwarded phone calls and inquiries, greeted visitors and directed them to the concerned department.