Venkat Raghavan

1. Managed and grew client engagements at a leading pharma retailer in US. Helped launch one of the world's largest customer loyalty program (80Mn + members) - by supporting decisions from pilot stage to nation wide roll-out. http://www.mu-sigma.com/analytics/solutions/casestudies-marketing-enabled-launch-of-nationwide-loyalty-program-for-large-pharmacy-retailer.html 2. Managed overall relationship for a US airline major. Focus on Customer loyalty analytics (~60Mn members).

This was a special Chairman-driven program that I contributed to as industry SME. Helped set up Wipro's Machine 2 Machine (M2M) business line for Retail and CPG industries. Supported business line creation responsibility ranging from value proposition development, partnering, solution development, to front ending the team for go-to-market and implementation efforts. Won the first customer (a leading FMCG company in India) last year for the business line, and the first international customer (a US based Apparel retailer). Co-authored Business Method Provisional Patent on Machine-to-Machine (IoT) Solutions in Retail Stores – Patent # 00011.039PRV Authored whitepaper on "integrated" in-store infrastructure management that was published in several research sites.

* Worked with 3 of world's innovative retail firms * world’s leading Office supplies retailer, leading regional grocer in the US, world’s leading Electronics retailers * 1. Responsibility – Analytical problem solving, Business analysis, Pre-sales * 2. Projects worked on – * a. Price Optimization & Margin Management * b. Campaign design & effectiveness measurement * direct mail and email * c. Guided selling solution implementation for improving wine sales * d. Web analytics * funnel conversion, A/B tests

Currently managing portfolio of clients across gaming, retail and med devices space. Prior to this: 1. Led partnership with leading gaming and entertainment corporation. Focus areas - CRM & Marketing using Big Data, Improving business using Video Analytics & Internet of Things (IoT), BI & Reporting. 2. Led successful growth portfolio at one of the world's largest retailer (problem solving, hunting and mining). Focus areas - Sales forecasting, Store operations, Loss prevention, Risk & Compliance, Global Security.

Part of APAC regional leadership team at BCG GAMMA. Leader for GAMMA's Bangalore hub.

Part of delivery leadership team. Manage portfolio of clients in US South - with 250+ team members, and contributing over 10% of company revenues. Go to guy in the company for retail / client engagement mgmt. My team solves a mix of over 100 descriptive (what happened), inquisitive (why something happened), predictive (what will happen), prescriptive (what should you do now), and transformative (what if we could) problems at any given point in time. My role involves providing advice to clients on analytical solutions, creating analytical roadmaps, identifying innovation opportunities, building sustainable teams and participating in company building activities like recruitment, training and policy decisions