Rafael Torres Mathias de Souza

Descrição Responsável por liderar frentes estratégicas de IA, automação, inovação e transformação digital, impulsionando produtividade, eficiência operacional e desenvolvimento de novos produtos. Principais conquistas: - +70% de ganho de produtividade com iniciativas de automação e inteligência artificial - Liderança de equipes multidisciplinares e integração entre negócio e tecnologia - Evolução de processos, governança e indicadores para suportar crescimento escalável - Condução de times multidisciplinares em projetos estratégicos de alta complexidade - Fortalecimento de práticas de governança, compliance e gestão por indicadores - Integração entre áreas técnicas e de negócio para acelerar entregas e geração de valor

For the past 8 years, I’ve been leading process transformation and innovation at Khipo, driving operational efficiency, digitalization, and sustainable growth. I work directly on structuring the Project Management Office (PMO), managing remote teams, and developing methodologies that align technology, strategy, and results. Structured and led the PMO with a focus on operational excellence Implemented processes and technologies for automation and scalability Designed agile methodologies and high-performance remote work models Executed innovation initiatives with direct impact on efficiency and competitiveness Aligned teams and operations with the company’s strategic vision I turn challenges into practical solutions, focusing on sustainable growth, continuous innovation, and cross-team collaboration.

Spearheaded strategic projects focused on digital transformation within the public sector, successfully enhancing operational efficiency by over 30% through innovative technology solutions and agile methodologies. Led cross-functional teams utilizing Scrum and Kanban to ensure timely delivery of high-impact projects, achieving a 95% on-time completion rate while maintaining exceptional stakeholder satisfaction levels. Established clear communication channels with public and private stakeholders, resulting in a 25% improvement in project scope clarity and a significant reduction in misalignment issues throughout project lifecycles. Drove the adoption of emerging technologies such as Artificial Intelligence and Big Data in public management processes, enhancing data-driven decision-making capabilities across multiple municipal agencies. Skills: Project Management, Agile Methodologies (Scrum/Kanban), Digital Transformation Strategie

Worked on the implementation of banking systems for a German financial group, focusing on credit and corporate guarantees. Responsible for ensuring compliance with international information security policies and corporate governance, while supporting project management in a regulated and multicultural environment. Implemented integrated banking solutions focused on credit products and corporate guarantees Adapted processes to meet corporate compliance and international regulatory requirements (including GDPR and IT security policies) Supported project management in a hybrid model (agile and traditional), in collaboration with global teams Developed optimized technical scopes to facilitate communication between technical areas and business stakeholders Mapped and automated operational workflows to improve governance and mitigate risks Actively communicated with international stakeholders (in English) to ensure delivery alignment and resolve blockers

Responsible for operations at Meia Bandeirada, a corporate mobility startup. Focused on service performance, cost-efficiency, and service excellence, leading projects that integrated technology, processes, and strategy to optimize operations and enhance the customer experience. Implemented new workflows and mapped areas for increased efficiency through standardized processes Developed KPIs and dashboards to support strategic decision-making Launched new service platforms, resulting in immediate reduction in response times and improved customer experience Managed cost-reduction initiatives while maintaining service quality and ensuring scalability Collaborated closely with partners and leadership to identify and implement operational changes aligned with the company’s growth objectives

Managed strategic projects from initial planning to final delivery, ensuring deadlines, quality standards, and budget compliance. Developed detailed project scopes, schedules, and timelines, ensuring all stakeholders clearly understood the objectives Coordinated workstreams, tracking progress and ensuring alignment with client expectations Controlled delivery deadlines and ensured output quality met established goals Managed financial and operational risks, implementing mitigation plans to prevent delays or quality issues Prepared regular client reports to provide continuous visibility into project progress

Responsible for analyzing the financial market, identifying client needs, and implementing innovative technological solutions for banking systems. Mapped banking processes and proposed improvements tailored to each client’s needs Actively participated in system implementations, ensuring projects met business and regulatory requirements Analyzed technology trends and identified innovation opportunities in the financial sector to enhance client competitiveness Collaborated with development teams and other stakeholders to deliver solutions aligned with client expectations Ensured regulatory and operational compliance of delivered systems, mitigating risks and maintaining solution quality

Developed, supported, and implemented financial back-office systems for major financial institutions, ensuring functionality and continuous optimization. Developed and maintained financial back-office systems using PowerBuilder and Oracle, delivering efficient and reliable solutions Executed batch processing routines, data manipulation, and legal file generation, ensuring regulatory compliance Participated in system upgrade and optimization projects, enhancing performance and functionality Handled implementation and technical support for banking systems, ensuring secure and efficient operations Supported data purging processes and database maintenance using PL/SQL, ensuring operational integrity

Responsible for the development and implementation of corporate systems, optimizing operational processes and ensuring technological effectiveness. Conducted requirements gathering and process mapping to ensure solutions aligned with the company’s operational needs Developed and implemented systems to improve maritime operations, ensuring efficiency and optimal resource utilization Analyzed performance indicators and implemented enhancements to resolve technical issues and improve system functionality Created user manuals and piloted new ideas to test methods and procedures aimed at increasing effectiveness Monitored system performance and applied continuous improvements, with a strong focus on operational efficiency

Atuava no atendimento a chamados e no suporte técnico, garantindo a funcionalidade dos sistemas e o bom desempenho da infraestrutura de TI. • Atendia chamados via service desk, identificando e resolvendo problemas técnicos para garantir a continuidade das operações. • Instalava e atualizava softwares, promovendo melhorias no desempenho e na segurança dos sistemas e equipamentos utilizados pela empresa. • Monitorava o estoque de peças e recursos, garantindo a disponibilidade de equipamentos para manutenção e reparos. • Suportava a instalação e configuração de hardwares e redes, promovendo o bom funcionamento da infraestrutura de TI. • Garantia a implementação de procedimentos de manutenção preventiva, assegurando o pleno funcionamento dos sistemas.

Supported the implementation and maintenance of IT infrastructure, contributing to the continuity of services provided by the city government. Installed and maintained hardware and software, ensuring proper functioning of the municipality’s networks and systems Monitored resource access and implemented security controls to ensure system integrity Configured networks and resolved technical issues to guarantee service connectivity and availability Provided technical support to various departments, conducting regular maintenance to prevent failures Managed IT infrastructure and promoted continuous improvement solutions for operational efficiency

I've started a new journey after enrolling in the only course in the world where I can learn from the best, directly from leading experts in agile and project management—Jeff Sutherland (co-founder of Scrum), Eric Ries (creator of Lean Startup), Yuval Noah Harari (author of "Sapiens" and "Homo Deus"), and 12 other renowned professors. The fully online program allows for deep immersion into 15 critical topics, ranging from Scrum and Design Sprint to agile leadership and ethics in the digital age. My ability to deliver value to my clients, apply predictive and adaptive practices, and cultivate effective leadership in dynamic contexts will skyrocket. Learning firsthand from the creators of methodologies that have transformed the corporate world, earning a certificate of excellence from PUCPR, and enjoying the flexibility to study at my own pace.

Lato Sensu Postgraduate Program with dual certification from PUC-Campinas and PUCPR, focused on applying neuroscience to enhance individual and organizational productivity. The program combines scientific foundations with effective management and high performance, addressing decision-making factors, emotional regulation, habit formation, and cognitive efficiency. It equips professionals to understand the brain behind behavior and performance in the workplace and to apply this knowledge through strategically based interventions. A practical project at the end of the program guides students through real-world discoveries to support and reinforce the knowledge acquired in class.

Developing specialized neuroscience skills through this outstanding postgraduate program, with direct access to leading researchers in the field. The program features Dr. Anna Lembke (Stanford University, expert in dopamine neurobiology), Dr. Suzana Herculano-Houzel (international neuroscientist specializing in comparative neuroanatomy), and Prof. Dr. António Damásio (USC, a global authority in the neuroscience of emotions). The curriculum covers neuroscientific fundamentals applied to cognitive optimization, neurobiology of anxiety, behavioral neuroscience in business, scientifically validated mindfulness protocols, and strategies for organizational high performance. Practical modules range from controlling anxiety using neuroscience to applying these concepts in business and leadership. I'm learning how to hack my own brain for increased productivity and performance, and gaining insights into better management of teams and personal habits.

Course focused on project management training based on the best practices of the PMI (Project Management Institute). The program provided a practical and structured approach to the main processes, knowledge areas, and tools from the PMBOK, including scope, time, cost, quality, risk, communication, and stakeholder management. The training contributed to the development of both strategic and operational perspectives on project execution, strengthening skills in planning, monitoring, team leadership, and decision-making in dynamic, results-driven environments.

Curso superior de tecnologia com foco na aplicação da informática como ferramenta estratégica na gestão empresarial. A formação alia conhecimentos de desenvolvimento de sistemas, bancos de dados e infraestrutura de TI com fundamentos de administração, finanças e processos de negócios, capacitando o profissional a propor soluções tecnológicas alinhadas aos objetivos organizacionais. Desenvolvi habilidades técnicas e gerenciais para atuar na análise de dados, automação de processos, desenvolvimento de sistemas corporativos e apoio à tomada de decisão, sempre com visão integrada entre tecnologia e gestão.