Rafael Pacas

Utilized CRM tools to manage customer relationships and improve client retention. Collaborated with cross-functional teams to enhance sourcing and logistics management processes. Demonstrated strong attention to detail while managing government procurement compliance and data privacy. Generated over $200,000 in sales, contributing significantly to company revenue. Specialized in sourcing aerospace and military-grade components for clients such as the U.S. Government, Navy, and Army. Conducted market research to locate hard-to-find electronic parts. Closely tracked and monitored deliveries to keep customers informed and satisfied.

Applied leadership skills to improve team productivity and meet KPIs. Developed strategies to increase customer engagement and conversion rates through digital platforms. Led daily operations, team coordination, and KPI tracking. Oversaw weekly analysis of store traffic and conversion metrics. Managed online presence and customer engagement through social media.

In charge of filtering profiles for the job in place, pass on profiles that match criteria to HR representative, handle interviews and schedule interview. Manage their website, improving flow and grammar.

Employed market research and strategic sourcing techniques to identify top talent. Used CRM systems to track and manage candidate pipelines effectively. Supported recruitment processes by filtering candidates through interviews and resume evaluations. Managed website content and traffic to improve applicant reach.

In charge of scanning through properties to purchase, scheduling appointment for the people in charge of remodeling, assisting with over viewing the progress of the property being remodeled.

As the assistant manager of Sushi Runner I took responsibility for the order and performance of the front of the house, making sure customers were always happy and cashiers and waiters always willing to help. As well as the inventory for the front of the house.

Negotiated with vendors and managed property-related logistics to ensure optimal cost efficiency. Conducted risk assessments and process improvements to streamline operations. Managed real estate assets within designated zones. Identified investment opportunities and reported on property performance.

As Manager in Redland Ranch, I was in charge of the inventory, keeping high quality customer service, management of social media, social media strategies, and the organization of activities.

Focus: Media traffic, marketing strategies, and financial planning.

B.A. in Marketing Management learning how to deal with customers face to face and digitally, the ways to keep workers together and working in harmony, the logic behind leading a marketing team to success, digital strategies, and social media updates.

Focus: Strategic creativity and campaign development.