Rafael Ochoa

Efficiently and safely bag customer purchases, ensuring fragile and heavy items are packed appropriately. Maintain the cleanliness of all flooring by sweeping, mopping, and using appropriate floor cleaning equipment. Timed documentation of scheduled cleaning tasks and maintenance throughout the store. Collected, organized, and returned all shopping carts from the parking lot and store interior to designated corrals and entry points efficiently.

Provided private security services for a variety of clients and events throughout Long Beach. Maintained immediate 24/7 readiness for dispatch to event venues. De-escalated conflicts and managed crowd behavior to maintain a safe and orderly environment. Performed routine security checks throughout the venue to detect and prevent suspicious activity. Collaborated with law enforcement and emergency services when necessary to address incidents or safety concerns.

Patrolled assigned areas regularly to detect and deter any suspicious activity. Reacted quickly to alarms or calls for assistance, assessed situations, and responded accordingly. Enforced security policies and removed unauthorized individuals from premises. Maintained accuracy and completeness of required shift records and incident documentation.

Assisted shoppers with item locations, product-related questions, and advertised sales. Bagged groceries for shoppers and assisted with loading items into their cars when necessary. Assisted with stocking shelves and merchandising to maintain store presentation standards. Operated cash registers and followed cash handling protocol to ensure accuracy.

Assisted with daily living activities such as bathing, dressing, meal preparation, and mobility support. Provided companionship and emotional support to promote mental and emotional well-being. Maintained cleanliness and order across the residence, performing tasks such as laundry, dish sanitization, and floor care (sweeping/mopping) as required. Monitored and reported changes in client health, behavior, or needs to family members.