Rafael Luques

Responsible for the strategy and governance of Alliances across Latin America, leading the structuring, restructuring, and execution of the partnership model with a focus on revenue growth, increased relevance within large enterprise accounts, and strengthening corporate market positioning. Responsible for the prioritization and activation of global and regional partners, including the development and execution of joint sales plays, definition of strategic account plans, and mobilization of commercial teams (Sales, CSMs, CPs, and technical leaders) to coordinate efforts on complex opportunities. Acting as an executive advisor to regional leadership on topics related to the partner ecosystem, commercial models, contractual structures (including CSP and strategic exceptions), fiscal year planning, and the definition of joint targets. Leading the identification and development of large opportunity pipelines in infrastructure, workplace, and managed services, adopting a proactive approach in strategic projects within priority enterprise accounts. Responsible for the onboarding, enablement, and activation of strategic and niche partners, structuring governance models, executive cadence, and execution plans to increase commercial effectiveness. Development of cloud and infrastructure pursuit strategies for enterprise accounts, contributing to the creation of complex commercial proposals, executive alignment between global and regional partners, and increased revenue predictability. Executive interface between regional leadership and global strategic partners, ensuring alignment of priorities, targets, and joint investment strategies.

• Relationship management (executive, sales, technical) • Forecast & Support pipeline Building (single alliance, multi-alliance) • Sales cadence (top customers, industry segment, solution, etc) with EY and Partner’s team • Lead or part of pursuit team • Champions alignment & Communication • Validate and support local skills building / certifications • Alliance global alignment (local x global synchronism) • Coordinate CEO’s agenda / quarterly meetings • Marketing. leverage & orchestrate, coordinate activities & investments • Partner & EY Investments coordination • Lead alliance planning, accounts prioritization, segment prioritization, etc • Validate, review, renew and sign local contracts/agreements • Expand alliance business through all service lines & segments • Opportunities management at Partner’s system

Responsible for all activities and practices involving Microsoft within Deloitte Brazil, responsible for the analysis of independence activities between Microsoft and Deloitte, focal point of Azure architecture for all Deloitte projects, strategist and Microsoft Azure Advisor, leader of the Microsoft Azure architecture team at Deloitte, leader of high complexity projects, Cloud Partner Development Senior Manager for Google GCP, Oracle OCI, IBM Cloud, SAP Rise, development of Pipeline of big opportunities, training of the technical team, development of Cloud Pursuit Strategy for business consulting, creation and strategy of commercial proposals. Reference Contact: Eduardo Guerreiro Cloud & System Engineer Lead Partner

Projeto Data Go Fast - Acompanhamento com parceiros especializados em Data&AI de projetos e dar escala as oportunidades, suporte e guidance para a equipe de Small and Medium Business sobre workloads de dados e estratégias de geração de valor. Gerenciamento de parceiros estratégicos de dados para aumentar demanda e escala para oportunidades.

Cloud Acquisition Engenieer - Como Specialist de Data&AI na estrutura da Microsoft é responsável em atender a demanda comercial de projetos de nuvem para a carteira de contas corporativas da empresa. O foco do nosso trabalho atende demandas específicas determinadas pelo time de liderança. Atuando na geração de pipeline em todas as contas nomeadas, atuando em conjunto com parceiros e o time interno para desenvolver a maturidade de clientes de médio e grande porte que possuem ou não familiaridade com a nuvem, dando desde as primeiras informações sobre a plataforma Azure até o ponto de consumo inicial.

Team Leader - Gerenciando de equipe, solução de conflitos, auxílio diretamente o Stakeholder do Projeto, quantifico e qualifico as KPI’s, desenvolvimento de scorecards, demonstração de resultados, Auxílio em dúvidas técnicas, rodadas de capacitação do time para melhorar pitch comercial, discussão de insights e desenvolvimento da equipe

Program Manager- Juntamente ao time do cliente desenvolver estratégias de abordagem de clientes nomeados, gerenciar oportunidades, engajamentos e fechamentos e administrar o relacionamento com o cliente e se tornar o ponto focal nas contas nomeadas.

Responsável por toda a infraestrutura da empresa e infraestrutura de um centro comercial e empresarial anexo a somando aproximadamente 55 mil metros quadrados de cobertura. Responsável pelo gerenciamento e atendimento de 200 usuários e 170 terminais. Manutenção de servidores Windows 2008 R2, 2012 R2. Manutenção de servidores Linux, Ubuntu Server, Debian e Free BSD. Manutenção de Banco dados Progress e MySQL, Manutenção de Firewall Pfsense. Manutenção de Serviços de ti como inventariado, sistema de chamados, sistema de controle de impressão e suprimentos de TI. Atendimento de chamados de TI. Manutenção de infraestrutura de rede (cabeamento estruturado, Switchs, roteadores). Virtualização de serviços e servidores. Administração de serviços de firewall, Active Directory.

Responsável no atendimento e suporte a mais de 30 clientes, manutenção de computadores, redes, servidores. Criação e implementação de Servidores (Dell, HP, IBM) implementação de sistema operacional (Windows server 2012) criação e manutenção de Active Directory, implementação de Antivirus Kaspersky, implementação de routers, switch e firewall (Fortinet), análise de ambiente para implementação de infraestrutura de TI, manutenção e criação de infraestrutura de TI, atendimento ao cliente, helpdesk.

Principais atividades: Responsável por todo o departamento de TI da faculdade, instalação e padronização de computadores para laboratórios, implementação de cabeamento estruturado, Intalação de redes Wi-fi, Instalação de Firewall (Brazilfw-linux), Instalação e manutenção de servidor Windows Server, Backup e Criação de sistema de segurança informatizado

Responsável por toda a área de TI de seis lojas, Redes, Banco de Dados Oracle, Sistemas Integrados, Convênios, E-commerce, Responsável pela Área Fiscal Informatizada, Backup, Padronização de Computadores, Criação e Desenvolvimento de Infraestrutura de Lojas, Cabeamento, Padronização e Gerenciamento de Computadores em Rede, Monitoramento de Entrada e Acesso, Instalação e Manutenção de Equipamento de Vigilância, Criação, Instalação e Padronização de Servidores.

O Fast MBA - Business passa por todo ciclo de vida de uma organização e aborda de forma integrada diversas disciplinas ligadas ao gerenciamento de negócios. Áreas de conhecimento: Business Model Canvas, Value Proposition Canvas, Minimun Viable Product, Project Model Canvas, Marketing digital, Business Plan, Startup Pitch, Planejamento Estratégico e Gestão Operacional.

During this course, we will hear from entrepreneurs who have launched products and services ranging from medical devices to LED lights to whiskey. You will learn how these entrepreneurs engaged with resources made available to them through a variety of programs and intermediary organizations. We have chosen to talk with many business people that are still in the process of developing their companies and whose ultimate success or failure is still to be determined. In addition to learning about Cleveland's attempts to support entrepreneurship, you will also be hearing in the lectures from leaders in selected markets around the world including Greece, Vietnam, Tunisia, Argentina, Rwanda and China about how they are working to support the growth of start-up companies. One of our goals is to learn from you how different communities around the world are approaching implementing strategies and methods to support businesses.

Computer networks from ISPs to WiFi and cellular networks are a key part of the information economy. These networks are the foundation for the Web, and they enable companies such as Google, Facebook and Amazon. This course introduces the fundamental problems of computer networking, from sending bits over wires to running distributed applications. For each problem, we explore the design strategies that have proven valuable in practice. Topics include error detection and correction, multiple-access, bandwidth allocation, routing, internetworking, reliability, quality of service, naming, content delivery, and security. As we cover these topics, you will learn how the internals of the Internet work to support the Web and other networked applications. You will develop a detailed understanding of widely-used networking technologies such as TCP/IP, HTTP, 802.11, Ethernet, and DNS.