rafi bromberg

delivery driver

About

14 years of experience in retail, customer service, and administrative environments, and a large background in theatre as an actor and behind the scenes.

Country

united states

City

bloomfield

Industry

internet

Skill

customer service, food service operations, retail, customer experience, customer satisfaction, customer support, theatre, musical theatre, community theatre, acting, administrative assistance, database administration

Experience

server

village inn

2005-5 - 2006-12 · 1 yr 8 mos

Provided fast and friendly table service to guests in a full service restaurant environment.

house associate

union county performing arts center

2017-6 - 2017-8 · 3 mos

Assist theater management with all required tasks before, during, and after performances. Duties include selling concessions, scanning tickets, ushering, and theater cleanliness.

administrative assistant

mediterranean towers north

2017-5 - 2017-5 · 1 mo

* Performed clerical duties for the management office at a 23-story co-op apartment building * with over 500 units. * Assisted residents with requests and complaints regarding maintenance, amenities, and * financial matters. * Answered phones, received and filed paperwork, and updated databases accordingly.

customer care agent

hellofresh

2017-3 - 2017-4 · 2 mos

Answered customer phone calls and emails, and handled customer complaints. Engaged regularly with dissatisfied customers via phone and email, and resolved issues while maintaining a 94% customer satisfaction rating.

shift supervisor

starbucks

2011-7 - 2017-1 · 5 yrs 7 mos

Received promotion from Barista to Shift Supervisor (management role) after 2 years work. Performed store management tasks such as handling store funds, placing product orders, managing inventory, and delegating responsibilities. Awarded “Partner of the Quarter” in 2016.