Raeanna Mangle

SEA Airport Customer Service Department • Engaging with customers through email and social media, including Facebook, Instagram, X, YouTube, and Google Reviews • Photo and video production for events, programs, and website content • Preparing the weekly newsletter of internal communication updates for 2,500+ employees and stakeholders • Contributing and making updates to the public website, knowledge database, interactive map, app, and photo library • Posting content to social media or website (press release) in emergencies • Answering questions and connecting customers to resources/stakeholders: airlines, parking garage, police department, accessibility, airport app, signage, programs, dining, retail, and live music

Human Resource Department, Internal Communications Team • Produced employee spotlight videos and edited them in Premiere Pro • Assisted with live streams and photography at events • Created flyers for print and digital display and weekly email newsletters • Created forms and wrote employee spotlight stories on the internal website • Content coordinator who created web page events, blog posts, articles, training videos, analytics reports, carousels, and employee bulletins

Joyfully capturing photos for weddings, engagements, families, and more. Creating and editing video content for couples.

Background in accompanying, performing, and instructing piano.

WSU Pierce County Extension, Tacoma • Produced a promotional video that was used across Washington State 4-H counties • Edited videos using Premiere Pro and designing graphics using After Effects • Edited photos in Photoshop and Lightroom

4-H Pierce County Extension, Tacoma • Oversaw post-production and edited 30+ video projects with Adobe Premiere Pro • Designed motion graphics using Adobe After Effects • Planned pre-production interview questions • Organized production equipment, microphones, and cameras • Took photos during events and meetings and edited them with Adobe Photoshop & Lightroom • Managed social media calendar for YouTube, Facebook, Instagram, Twitter, and TikTok • Created graphic designs, collages, flyers, and social media stories to drive traffic • Emailed 4-H members and parents • Assisted with Facebook advertising campaign to increase the number of members and volunteers

• Welcomed customers at the front desk, answered phone calls, made public announcements, scheduled appointments, photographed sessions, and independently opened and closed the studio • Conducted consultations to cater each session to the customer’s needs, such as capturing photos for birthdays, holidays, graduations, business, families, and other special occasions • Took diverse photos during sessions, set the studio backgrounds, and worked with different age groups from newborns, toddlers, teens, and adults, to seniors • Uploaded and edited photos on Creation Center, added enhancements, created collages, overlays, and holiday cards • Sold media bundles, products, photo print packages, and digital albums to customers • Promoted special offers by walking the JCPenney floor and talking to customers • Contributed to the photography studio's highest Photoshare score in the district (4.92/5 in August 2021)

Marketing & Communications Team • Assistant camera for a video production • Communicated with professors to update faculty profile pictures, their research, and their information to create one-pagers for the Dean using InDesign • Assisted with photography headshot sessions for faculty • Designed a logo for a faculty member to use for presentations and papers • Coordinated with the Director of Marketing and Communications

• Created Instagram stories through Canva and edited a photo for the college website to maintain brand • Edited photos in Photoshop for the college website • Used Adobe InDesign and Premiere Pro for various educational projects

• Managed and posted photos and videos to the Instagram, Facebook, and YouTube accounts • Created content to promote and educate audiences on cultural dance classes using Canva and Photoshop • Oversaw photo inventory, added text to photos, and created captions for social media posts • Used InShot to edit videos and overlay audio • Scheduled classes through Eventbrite, ClassPass, and made phone calls to customers • Assisted with email newsletter marketing using MailChimp

• Created graphic content for an advertisement on Facebook and Instagram • Developed a survey to collect data on potential customers with arthritis • Prepared and edited a flyer to communicate company goals to potential partner sellers • Conducted social media competitor research on Instagram, Facebook, Twitter, and other websites • Collaborated with team members to identify problems, conduct research, anticipate future issues, develop a solution, and create recommendations for client

• Educated, advised, and assisted students in a diverse community • Provided academic support and encouragement for students to achieve their goals • Monitored the center, welcomed students, and answered inquiries • Created printed materials for students and recruitment

• Created agendas, facilitated meetings, sent weekly emails, recruited/interviewed new members, reviewed budget requests from managers, carried out tasks requested by supervisor, and guided the committee to make budget decisions • Executed a $3.1 million budget presentation for Student Government, the College Executive Staff, and Board of Trustees, which received final approval in June • Served as a Student Representative Voting Member for 6 months before being selected as Chair

Foster School of Business Coursework: advertising, entrepreneurial marketing, principles of selling, consumer insights, marketing concepts, international business, finance, business communication, and business/government/society, managerial economics, and strategic management. School of Music Coursework: piano, accompanying, theory, ear-training, choir, history, ethnomusicology, world music, and salsa music

Coursework: image that communicates / history & practice, creative photography & image production, and photographic vision & exhibition

Running Start Coursework: public speaking, microeconomics, macroeconomics, communications, sociology, business calculus, accounting, business law, business statistics, research/persuasive writing, and survey of computing.

The level 10 practical examination required the performance of seven pieces back to back (one Baroque, Classical, Romantic, Impressionist, and 20-21st Century, along with two Etudes). There is also a "musicianship" portion which involves sight reading, technical scales, chords, arpeggios, and ear test. Participated in the RCM certification program for 10 years and completed various certificates in practical piano and theory examinations of the prior levels (1-9) with honors results.