Radu Ionita

Led and managed end-to-end project development utilizing both Waterfall and Agile methodologies. Collaborated with senior management and stakeholders to define project scope, goals, and deliverables aligned with business objectives. Orchestrated cross-functional teams across distributed locations, implementing and driving agile processes to enhance team performance and foster strong client relationships. Strategized and crafted project timelines and milestones to ensure efficient project execution. Formulated and presented progress reports, proposals, requirement documentation, and presentations to stakeholders. Evaluated the project team's status reports, identifying trends, analyzing results, and proactively addressing areas requiring attention. Demonstrated adaptability by skillfully managing changes in project scope, foreseeing potential challenges, and formulating effective contingency plans. Maintained transparent communication with the client and internal team regarding project progress and future directions. Provided concise and comprehensive task and project status reports to top management. Negotiated feasible deadlines based on available resources and client requirements. Ensured completeness, accuracy, and proper storage of project documents. Cultivated a consistently positive rapport with the client to foster strong, collaborative relationships.

Conducted thorough requirements elicitation to understand project needs and objectives. Crafted comprehensive business requirements documents to outline project scope and objectives. Developed and continually updated the product roadmap, aligning it with business goals and market trends. Formulated Epics and User Stories to effectively communicate project requirements and user needs. Effectively managed the product backlog, ensuring a clear and prioritized list of features and tasks. Employed strategic prioritization techniques to align development efforts with business priorities. Orchestrated iteration planning to establish clear goals and milestones for development cycles. Overseen various stages of development, maintaining a cohesive and efficient workflow. Assessed progress at each iteration, evaluating accomplishments against set goals and making necessary adjustments. Facilitated robust communication with stakeholders to ensure project alignment and transparency. Fostered open and effective communication with the development team, promoting collaboration and shared understanding.

Orchestrated and guided geographically dispersed teams, implementing and steering agile processes, fostering team growth, and cultivating a strong client relationship. Formulated clear project scopes and objectives, engaging all pertinent stakeholders to ensure technical viability. Ensured the availability and allocation of resources to maintain project momentum. Constructed comprehensive project plans, enabling meticulous progress tracking. Cultivated and managed relationships with clients and stakeholders, ensuring ongoing alignment and transparency. Collaboratively established project objectives with stakeholders, driving consensus on project goals. Efficiently organized project personnel to maximize productivity and efficiency. Conducted thorough risk assessments to preempt potential obstacles. Ensured the fulfillment of all project goals, maintaining a high standard of quality. Leveraged IT systems to monitor team progress and tasks. Supervised accounting and cost aspects of projects, maintaining fiscal responsibility. Generated informative status reports and progress charts to keep stakeholders informed. Implemented Scrum/Kanban methodologies to streamline team organization and project workflow. Defined project scopes and objectives, engaging stakeholders for input and confirming technical viability. Secured resource availability and allocation for uninterrupted project progression. Developed meticulous project plans to facilitate progress tracking and goal attainment. Fostered strong relationships with clients and stakeholders to ensure consistent project alignment.

Strategically planned project life-cycle deliverables, ensuring resource availability and efficient allocation. Spearheaded comprehensive exploration and evaluation to devise tailored solutions aligned with client requirements. Attentively addressed concerns raised by team members, fostering a collaborative and supportive work environment. Coordinated requirements across relevant departments to ensure alignment and efficient project execution. Presented project progress and status reports through client-oriented demonstrations. Conducted recruitment activities to onboard qualified team members. Analyzed existing business practices and recommended improvements for enhanced efficiency. Designed and implemented new internal procedures to optimize operational workflows. Revised and updated existing procedures to reflect current best practices. Demonstrated expertise as a Scrum Master, facilitating effective team collaboration and project execution. Applied hands-on experience with Agile methodology, contributing to streamlined project processes. Leveraged advanced Jira skills to act as a power user, proficiently creating and managing projects, backlogs, and custom Agile boards.

- identifying test conditions from requirements and specifications - writing and executing functional and regression test cases and reporting on results - working in close collaboration with developers to ensure quality of the solution - creating and implementing test plans - good applied knowledge in: regression testing, exploratory testing, acceptance testing, fuzz testing, stress / load testing - good knowledge of testing tools, like: Selenium, JMeter, Siege, Tsung

- checking new or updated application to evaluate if they meet the pre-set requirements - reporting any issues (bugs) or suggestions, in great details, on written or verbal channels, to the development team - writing evaluation reports, based on strict parameters imposed by the company internal procedures - offering support to junior testers in completing more challenging tasks - checking, correcting and validating issues (bugs) submitted in the bug data base by junior testers - various administrative tasks: checking the attendance sheet, team holiday schedule, administrating team resources

- checking new or updated application to evaluate if they meet the pre-set requirements - reporting any issues (bugs) or suggestions, in great details, on written or verbal channels, to the development team - writing evaluation reports, based on strict parameters imposed by the company internal procedures

- offering high quality technical and commercial support to Romanian UPC clients over the phone; - keeping an up to date and accurate reports about registered complaints by company customers; - presenting the company offers for new, potential clients, as well as for the old clients;

- recruiting new financial advisers; - basic training for the newly recruited people; - activity management; - administrative tasks like office management, daily reports towards my direct superior, and so on.

- close supervision and additional training (when necessary) for the new customer support agents; - monthly feedback sessions for all of the agents in my team; - daily, weekly and monthly reports on the evolution of all the agents and the service level towards the contractor.

- checking that payments were made to the suppliers for the necessary materials and from the clients towards the company; - informing potential customers about the company services; - other secretary like duties.