Radhika Ramakrishnan
Head – Supply Chain, Merchandising & Operations @ Triumph Group
About
Strategic and result-oriented Merchandising & Supply Chain Leader with 18+ years of experience in apparel manufacturing, global sourcing, merchandising operations, production planning, and end-to-end order execution across international fashion brands. Proven expertise in customer management, supplier development, sourcing strategy, inventory optimization, commercialization, and operational excellence in fast-paced apparel environments. Strong track record of driving OTIF performance, cost optimization, lead time reduction, and supplier collaboration while leading cross-functional teams spanning merchandising, sourcing, planning, warehousing, logistics, and manufacturing operations. Experienced in managing large teams, handling critical customer escalations, improving supply chain agility, and delivering sustainable business growth through process transformation and strategic execution. Key strengths include: ✔ Merchandising Operations ✔ Global Sourcing & Vendor Management ✔ Product Commercialization ✔ Customer & Stakeholder Management ✔ Production & Capacity Planning ✔ Cost Optimization ✔ Apparel Supply Chain Transformation ✔ Team Leadership & Business Excellence Currently pursuing the Executive Program in Business Excellence for COO from IIM Ranchi, I am deepening my expertise in enterprise-wide transformation, cross-functional leadership, and strategic decision-making—preparing for broader P&L and COO responsibilities. I am particularly interested in opportunities where I can: • Lead large-scale supply chain or business transformation • Drive cost leadership and operational efficiency at scale • Contribute to enterprise strategy and growth initiatives 📍 Open to opportunities in Bangalore & Chennai 🤝 Happy to connect with industry leaders, recruiters, and professionals in supply chain, e-commerce, and operations
India
Chennai
Apparel & Fashion
Organizational Performance, Operational Transformation, Business Transformation, Operating Expenses, Supplier Performance, Stakeholder Engagement, Cross-functional Partnerships, Demand Supply Planning, Inventory Control, Process Transformation, Lean Process Improvement, Planning & Scheduling, Merchandise Planning, Product Management, Warehouse Operations, Mindfulness, Mitigation Strategies, SAP Business Software, Assortment Planning, Executive Coaching
Experience
Head – Supply Chain, Merchandising & Operations
Chennai, Tamil Nadu, India
1. Lead end-to-end merchandising operations, sourcing strategy, production planning, procurement, warehouse management, and EXIM operations for apparel business verticals. 2. Drive customer order execution from product development to final shipment while ensuring OTIF performance above 95%. 3. Partner with cross-functional teams, including merchandising, sourcing, planning, production, logistics, and finance, to achieve business KPIs. 4. Developed agile sourcing strategies and supplier partnerships, reducing lead time by 20% while improving responsiveness to customer demand. 5. Led local sourcing initiatives under the “India for India” project, developing domestic fabric and elastic supplier ecosystem to improve speed-to-market and cost efficiency. 6. Managed supplier performance through scorecards and strategic reviews, reducing quality rejections by 15%. 7. Improved operational visibility through integrated planning and merchandising dashboards enabling proactive decision-making.

Head of Supply Chain Management
Triumph International India Pvt. Ltd.
Lead end-to-end merchandising operations, sourcing strategy, production planning, procurement, warehouse management, and EXIM operations for apparel business verticals. Drive customer order execution from product development to final shipment while ensuring OTIF performance above 95%. Partner with cross-functional teams, including merchandising, sourcing, planning, production, logistics, and finance, to achieve business KPIs. Developed agile sourcing strategies and supplier partnerships, reducing lead time by 20% while improving responsiveness to customer demand. Led local sourcing initiatives under the “India for India” project, developing domestic fabric and elastic supplier ecosystem to improve speed-to-market and cost efficiency. Managed supplier performance through scorecards and strategic reviews, reducing quality rejections by 15%. Improved operational visibility through integrated planning and merchandising dashboards enabling proactive decision-making.

Operations Manager
Chennai, Tamil Nadu, India
1. Managed operations for 200+ team members across data analytics and customer support functions 2. Delivered 95%+ SLA adherence across global operations through structured planning and performance management 3. Improved workforce productivity through resource optimization and workflow efficiency initiatives 4. Led leadership development initiatives, including coaching, mindfulness, and employee engagement programs 5. Worked in a data-driven, AI-enabled environment, strengthening analytical decision-making and reporting capabilities

Operations Manager
Chennai, Tamil Nadu, India
1. Managed end-to-end supply chain operations including sourcing, global merchandising, inventory, and logistics 2. Managed customer communication, order execution, T&A adherence, and shipment planning ensuring 95%+ OTIF. 3. Partnered with overseas suppliers and internal teams for seamless product commercialization and on-time launches. 4. Successfully onboarded new customer programs including Thinx assortment planning and execution. 5. Led supplier integration across 25+ global vendors, ensuring supply continuity and risk mitigation Achieved 95%+ on-time delivery performance consistently across domestic and international operations 6. Reduced inventory levels and logistics costs by optimizing freight strategy (air → sea shift) Improved planning visibility through structured reporting and cross-functional coordination 7. Drove cost efficiencies through strategic sourcing and demand planning alignment

Assistant Merchandising Manager
Managed end-to-end merchandising operations for global intimate wear customers. Led sourcing, raw material planning, order management, and production coordination for multiple international accounts. Managed customer communication, order execution, T&A adherence, and shipment planning ensuring 95%+ OTIF. Partnered with overseas suppliers and internal teams for seamless product commercialization and on-time launches. Drove cost optimization initiatives through sourcing strategy, freight optimization, and inventory control.

Head Of Operations
Coimbatore, Tamil Nadu, India
1. Led supply chain transformation including ERP implementation and warehouse digitization 2. Introduced barcode-based tracking systems, improving order visibility and reducing operational errors 3. Strengthened inventory control processes, enabling better stock accuracy and audit readiness 4. Delivered cost savings through process optimization and improved material tracking systems

Senior Executive Merchandiser @Intimate Fashions
Chennai Area, India
1. Managed merchandising and supply coordination for global clients across apparel categories 2. Ensured alignment between sourcing, production, and delivery timelines 3. Built strong supplier relationships and supported vendor performance improvement initiatives

Senior Executive
MAS Intimate Fashions
Progressively advanced within the merchandising organization, supporting global intimate apparel brands.

Executive – Merchandising
Beaumond Buying Office
Tiruppur, Tamil Nadu, India
1.Supported sourcing, order management, and vendor coordination for international buyers 2.Monitored production timelines and ensured on-time order execution
Education
Costume Design
Radhika Ramakrishnan's Contact Information
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