Rachit Jain

Manage regional training operations and maintain relationships with regional administrators across Ericsson Training Centers. Administer SuccessFactors LMS: create events, sessions, knowledge tests, learning paths, class items, and rosters. Coordinate virtual and instructor-led sessions using Adobe Connect and Microsoft Teams. Drive project management activities for learning service delivery and governance; prepare and present updates to stakeholders on annual/strategic learning plans. Conduct monthly team connections and share progress with management; monitor quality of delivery and gather stakeholder feedback. Manage supplier relationships to enable delivery of employee-specific training requirements; create POs and handle invoice queries. Oversee logistics for training sessions including instructor procurement, invites, cancellations, and attendee management.