rachel wethered

owner and beauty therapist

About

A Professional in the Beauty and cosmetic industry with a high attentiveness to detail, self-motivated and passionate about making clients confident within themselves. Exceptional results during both the Diploma in Beauty therapy and Post graduate Certificate in laser and IPL therapy. Forward-thinking Professional with a proven record of success in skin analysis leading to client’s results being exceeded, inspires trust and confidence. Exemplary time management, attitude and interpersonal skills. Applies sound judgment and decision making, to develop and implement treatment solutions without compromising Health and safety in the workplace. Organizes, plans, coordinates and prioritises extremely well. Committed to personal and professional development leading to a career as a Dermal Therapist.

Country

australia

City

queensland

Industry

health, wellness and fitness

Skill

customer service, laser and ipl, first aid, beauty industry, chemical peels, laser safety, eyelash extensions, eyelash and eyebrow tinting, spray tanning, salons, retail sales, pedicures, manicures, microdermabrasion, brazilian waxing, waxing, facials, teeth whitening

Experience

stay at home mum

2008-7 - 2015-2 · 6 yrs 8 mos

customer service specialist

commonwealth bank

2006-8 - 2008-7 · 2 yrs

* New personal loan, Credit card and new accounts application. * Resolving customer complaints in a timely manner * Promote the bank and improve customer relations

front end supervisor

big w

2003-1 - 2006-8 · 3 yrs 8 mos

* Ensure tills were balanced correctly each day * If customer complaints couldn’t be resolved, it was then elevated to the Front end supervisor. * Interact with customers to ensure their needs are met. * Develop rosters and staff schedules * General supervision of staff ensuring a smooth operation for staff and Big W customers * Order money for the tills. * Monitor security systems for attempted theft.

owner and beauty therapist

embracing beautiful

2015-7 - Present · 11 yrs 3 mos

* Performing skin analysis to ensure clients receive the correct treatments for their individual skin condition. * Providing clients with product advice to increase results. * Director of Accountant keeping, salon administration, marketing and product procurement. * Develop and implement tailor made treatment plans for clients * Ensuring the salon is complying with the workplace health and safety act 2011 and Infection control for personal appearance services act 2003.