Rachel Redwood

I established this consultancy to meet the growing demand for professional interior design services. Plush Interior Services provides a bespoke design solution from interior design to building and architecture and implementation services working with contractors.

Provide consultancy services to private and commercial clients, delivering bespoke interior design and project management solutions. Manage end-to-end projects — from concept development and space planning to contractor coordination and installation. Create innovative design schemes, floor plans, and 3D visuals using SketchUp, CAD, and Photoshop. Oversee budgets, timelines, and supplier relationships to ensure seamless project delivery. Recognised with multiple Houzz Best of Service and Design Awards (2020–2022) for exceptional client satisfaction and design quality.

Identify and pursue new business opportunities across the commercial interiors and contract fabrics markets. Build and maintain strong relationships with clients, partners, and key stakeholders across retail, design, and contract sectors. Research emerging market trends to develop strategic growth plans and drive regional revenue performance. Generate new leads through networking, client visits, and proactive outreach, while maintaining and expanding existing accounts. Create and deliver professional sales proposals and presentations, negotiate contracts, and achieve defined sales targets. Collaborate with internal departments to ensure a seamless customer journey from enquiry through to project completion. Support the Sales Director with forecasting, reporting, and contributing to team strategy and training initiatives.

Developed and maintained key business relationships within the bespoke furniture and interiors market. Managed commercial and retail accounts, ensuring exceptional client service and consistent revenue growth. Identified new business opportunities through networking, client visits, and referrals. Presented product ranges to designers and buyers, preparing proposals and negotiating contracts. Worked collaboratively with design and production teams to deliver tailored furniture solutions for clients.

Andrew Porter Limited offers professional removals and storage services to business and domestic customers all over the world. At the invitation of a former client, now the Business Development Director, my role is to support the development and expansion of this award winning firm.

Managed international client relocations, acting as the single point of contact for multinational customers. Oversaw import/export logistics, coordinated move schedules, and maintained client communication throughout. Promoted self-storage sales, managed quotations, invoicing, and reconciliations using Xero and Dext. Supported business growth through excellent customer service and efficient operational management.

Oversaw all operational aspects of a luxury day spa, including P&L management and team leadership. Increased service bookings and retail sales through effective client relationship management and promotions. Trained and assessed NVQ students, serving as an internal verifier for Levels 2–3 Beauty Therapy.