rachel keyworth

account handler

About

A reliable, hardworking, conscientious individual with extensive experience in customer service within the Travel, Health and Protection Insurance. Currently enjoying a new role at TH March Jewellery Insurance Brokers. A disciplined team player with very high standards having also 5 years service in HM Forces Royal Navy. Loves a challenge.

Country

united kingdom

City

united kingdom

Industry

insurance

Skill

complaints, customer service, customer satisfaction, customer relationship management, customer experience, insurance, regulatory requirements, mediation, discipline, underwriting, insurance claims, time management, teamwork

Experience

customer relations advisor

cigna insurance services

2000-8 - 2018-7 · 18 yrs

property manager

lettings agency plymouth

1997-3 - 2000-2 · 3 yrs

* Responsible for providing all elements of property management * Regular liaison with property owners and tenants, arranging appointments, inspections and inventories * Reporting defects and arranging maintenance/repairs

electronic warfare technician

royal navy

1992-1 - 1997-1 · 5 yrs 1 mo

* Deployed to the Persian Gulf and Bosnia regions on HMS Glasgow and HMS Coventry respectively * An integral part of the Operations Room responsible for the ship’s defence * Detection and reporting of radar/missile systems and intelligence gathering