rachel bailey

Handled employee scheduling, relations and pay. Matched company and vendor invoices to verify for record validity. Hired and provided training for new employees. Ordered product to keep store shelves stocked and prepared for customers. Verified incoming products to make sure counts were correct. Took care of all office work, including deposit verification, CCTV, refunds and returns, cash flow and shortages, transaction sheets. Participated in phone calls with the district manager, regional director and other managers. Took care of customer complaints and relations, my store held the highest customer satisfaction score in the Morehead area for over a year and half.

Filled requisitions from warehouse stock. Ensured accurate inventory delivery. Managed inventory by stocking shelves, rotating stock and removing damaged products. Followed all code dating procedures for customer safety. Priced stock. Located items for customers. Cleaned and organized sales floor, work area and shelves. Set up displays on sales floor. Scanned products with barcode reader. Operated cash registers. Responded to customer requests.

Gathered supplies to assemble cabinets. Delivered supplies to the proper location to begin the building process. Used hand scanner to regulate inventory and keep count correctly managed.

Directed workers in a retail setting. Led a successful sales team. Sold foods. Managed a department. Performed personnel duties such as interviewing, hiring, training, evaluation and discipline. Greeted and assisted customers. Responded to customer questions and complaints. Directed workers in sales and customer service. Monitored sales floor to ensure customer satisfaction. Reordered stock. Mentored staff and helped them handle difficult sales. Assigned duties to workers. Knowledge sets include: Cash Handling, Cash registers, Credit card processing terminals, Customer Service, Customer Service Training, Employee Training, Manager, Retail Management, Sales, and Training Employees.