Rachael Gilmore

~ Living my best life as a Farmers Talent Acquisition Consultant ~

Managed a few of KEY's largest Holland/Zeeland client accounts. Client Services, Data Management, Employment Relations, Employee Management, Recruiting and Staffing, Start to Finish On-boarding

Provided invaluable support to Field Service Engineers (F.S.E.) and Service Managers. Communicated with Customers and prepared quotes and estimates for Field Service Engineers. Scheduled Service Calls. Audited and maintained F.S.E. paperwork to ensure accuracy prior to final invoicing. Coordinated all aspects of service for open territories; including arranging travel, preparing weekly schedule for service calls, and communicated with customers. Pulled chamber manuals, viewed Bill of Materials and schematics to determine parts needed for repairs.

Assisted V.P. of Engineering. Entered the Engineers Bill of Materials in to Database. Prepared job packets for Production. Including pulling and stamping necessary Electrical, Mechanical, and Refrigeration blueprints required for Production to be successful in building of Environmental Testing Chambers.

It was truly a blessing that I had this amazing opportunity to be home with my son after he was born and until he entered elementary school.

Intake of job orders from clients and interviewed applicants for open positions. Provided onsite services at local clients and met with HR and hiring managers providing updates on temporary employee status and turnover trends.

All management skills necessary to run a successful business. It was my responsibility to see that the location was sufficiently staffed and that it offered profitable inventory. I also monitored cash shortages and inventory shrinkage, and was responsible for minor maintenance needs and proper merchandising.

All aspects of recruiting and hiring of personnel. Maintained a clean, pleasant, and efficient environment. Inventory management, cash control, data entry, and provided an excellent customer experience.