r.k sharma
h.o.d - ihm
About
Highlights Experience & qualifications: Education : Masters in Tourism Management : Graduate and 3 years Diploma in Hotel Management Teaching : Over 23 years in Hospitality Management Industry : Over 7 years in International & National operations Specialties: Languages: english, french, hindi, punjabi Specialized trainer for: organizational skills, supervisory skills, training management , soft skills , MDP & EDPs Computers: microsoft office, microsoft windows 2000, vista
india
lakhnau
hospitality
soft skills, english, french, microsoft office, hindi, training, hr policies, performance management, performance appraisal, communication, executive coaching, placement services, hospitality, management, tourism, kitchen, food and beverage, hotels, hospitality management, hotel management, hospitality industry, banquets, pre opening, resorts
Experience
h.o.d - ihm
ihm engenharia
senior lecturer
institute of hotel management lucknow india
lecturer
institute of hotel management
chef de rang and manager
hyatt/up hotels/u.p.tourism development corporation
chef de rang
five star deluxe
* Assisted in the opening of Hotel Babylon Oberoi, also in Baghdad. * Was actively involved in supervising operations of 140 cover night club, 80 cover grill room, 100 cover barbeque, 200 cover coffee shop, banquets, bars and room service. * Launched special promotional campaigns for the F & B department. * Set up standard operating procedures (SOPs) in coordination with the training department. * The exposure has helped in building my expertise in Multicultural, Multinational customer and employee handling, Multi-cuisine F&B operations.
assistant lecturer
institute of hotel management
* Trained over 3000 students in Food & Beverage service and management leading to 3 years Degree / Diploma in Hotel Management & Catering. * Nominated on "Hotel Classification Committees" constituted by Ministry of Tourism, India. * Produced audio-visual aids including, videos and slides for use as training material. * Assisted in organizing All India Chef's contest at the institute in 1991 and 1992. * Appointed evaluator and trainer for hotels of U.P. Tourism Development Corporation and for Institute of Management Development, U.P. Govt. India. * Appointed consultant for improving catering operations of N.E. Railways. * Appointed evaluator by National Council for Hotel Management; Coordinated placements and recruitments for the institute with exceptional success
senior lecturer
institute of hotel management
chef de rang
oberoi hotels & resorts
Assisted in the opening of Hotel Babylon Oberoi, also in Baghdad. Was actively involved in supervising operations of 140 cover night club, 80 cover grill room, 100 cover barbeque, 200 cover coffee shop, banquets, bars and room service. Launched special promotional campaigns for the F & B department. Set up standard operating procedures (SOPs) in coordination with the training department. The exposure has helped in building my expertise in Multicultural, Multinational customer and employee handling, Multi-cuisine F&B operations.
Education
lucknow christian college
mk university;masters, tourism management;2006 – 2008;
tourism management
indira gandhi national open university
management
lucknow university, lucknow
english language and literature
Bachelor of Arts (English)
institute of hotel management, catering & nutrition
nutrition
Position in merit – First – Activities and Societies: Awarded "Best Student of the Course"
city montessori high school
High School Activities and Societies: Head Boy of the School & Participated in All India Scout Camps
mk university
tourism management
r.k sharma's Contact Information
Phone
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