Quyên Nguyễn

*Air Doc (Aug.2023 -Apr.2024) - Mainly handles imported air cargo as specified by foreign agents. - Prepare and process air freight documentation (AWB, Invoice, Packing List, etc.) - Coordinate with airlines, agents, and customers to ensure smooth shipment handling - Verify shipment details to ensure accuracy and compliance with regulations - Track shipment status and provide timely updates to customers - Handle documentation issues and support problem-solving during transit - Handled 30+ shipments/month with high accuracy and on-time *Sales Logistics (Apr.2024 - Now) - Develop new customers and maintain relationships with existing clients - Identify business opportunities and provide quotations for air/sea freight services - Negotiate pricing and service terms with customers - Coordinate with operations team to ensure service quality and customer satisfaction - Follow up on shipments and handle customer inquiries - Achieved sales targets and contributed to overall business growth through customer acquisition