Quyet Tran

Managed recharge product performance by monitoring revenue, customer behavior, and key business metrics to support product and commercial decisions. Analyzed customer and market data to identify trends, evaluate opportunities, and propose improvements to pricing, promotions, and customer engagement strategies. Collaborated with Sales, Marketing, Operations, and technical teams to launch promotional campaigns and assess their impact on revenue and customer adoption. Gathered and translated customer feedback into actionable recommendations for product enhancements and service improvements. Prepared business cases, performance reports, and data-driven recommendations for management and stakeholder discussions. Supported regulatory and compliance reporting activities by coordinating customer data analysis and ensuring reporting accuracy.

Product line in charge: FTTx, WAN, ILL, MPLS, IPLC, Cloud server, Cloud Partners, Voice, VAS Take main responsibility in the cooperation agreement with other domestic ISP: Vietnamobile, Mobicast, ITel, VTC Digicom, VNPT Is mainly responsible in projects of CMC Telecom: Booming FTTx 2020, Revise policies of Voice OTP, WAN, ILL, Cloud server. Communicate with BOD, heads of sales departments (Regions, Wholesales, FSI …), R&D department to come up with sales tactics as well as strategies Collect market information, competitors, customers and internally according to the product line in charge to analyze and formulate policies. Join with sales team to update, analyze and evaluate the effectiveness of sales channels, sales documents, and marketing plans. Control the implementation of policies, analyze and evaluate the efficiency with assessment and measurement tools. Participate in the control of service delivery process, coordinate the development of forms, processes and policies to develop products and propose improvements / adjustments to ensure business efficiency. Coordinate with related departments to develop / improve sales documents, product description documents Train sales policies, products and product policy orientation and communication, sales advantages and competitive advantages.

Plan & oversee business development efforts in assigned areas/clusters Identify new hotels that meet company's standards in terms of location, pricing, infrastructure quality, owner willingness etc. and pitch partnership proposal Negotiate commercial agreement with interested hotels and sign-up rooms Strengthen relationship with existing hotel owners & other relevant stakeholders Collaborate with other teams such as operations, marketing, pricing, customer support, finance

Sales, negotiate contracts with big companies (Vuanem, ASICS Vietnam, Bayer Vietnam, Covestro Vietnam …) Project Manager / Account manager Build and train dealers, colleagues on business process, deploying procedures. Support all dealers in deploying and working with end-customers, act like a middle man who solves problems, that the result needs to meet both customers’ / dealers’ requirements and company’s resources. Manage monthly business, manufacturing reports, analyze and put forward ideas to improve workflows and business. Supervise performance of dealers Work with other staffs to establish standards, systems and procedures.

Manage the cars flow - Manage the Delivery Order, Car Retrieve Order, Storage Change Order, etc. - Write report and make the forecast on the number of sold and transported cars in a particular period of time (1 week, 2 weeks, 1 month). - Review and analyze actual results of sold and transported car with forecasted data. - Provide proposal to Manager to improve accuracy of next forecast if the discrepancy is over the allowed percentage. Arrange transporting time, line up transporting orders to meet requirements of both dealers and the company regulations. Organize, manage, make up inventories and report in order to improve inventories management. Manage transport minute for the Accounting department to work with their debt claims.