Qurshid Ahamed

*Delivering end to-end application support for airline Finance systems including General Ledger, Fixed Assets, Receivables & Payables (RFP), Project Accounting, Reconciliation Systems, Workflow systems, Bl Tools, and User Management platforms, supporting the Group worldwide. *Participating in (UAT) and system testing for Finance application upgrades, ensuring smooth deployment, functionality validation, and minimal disruption to airline financial operations. *Managing and optimizing airline workflow systems for Finance operations: handling invoice approvals and the other governing user hierarchies and access roles, ensuring compliance and seamless financial processing across the group. *Administrating user roles, access rights, and segregation of duties (SoD) across Finance applications, maintaining strict adherence to aviation industry regulations, internal audit requirements, lATA, and IFRS standards. *Enhancing and maintaining Business Intelligence (BI) and reporting tools, delivering actionable insights and operational KPIs for strategic decision-making. *Conducting system audits, reconciliations, and control validations to ensure data integrity, process accuracy, and compliance across aviation industry regulations, internal audit requirements, lATA, and IFRS standards. *Enhancing and maintaining Business Intelligence (BI) and reporting tools, delivering actionable insights and operational KPls for strategic decision-making. *Conducting system audits, reconciliations, and control validations to ensure data integrity, process accuracy, and compliance across integrated Finance and operational systems. *Collaborating with cross-functional dep to manage month-end & year-end closings, ensuring timely, accurate and fully reconciled financial reporting across the group. *Supporting process improvement initiatives in Finance systems, implementing automation, reporting capabilities, and streamlining workflows for global airline operations.

* Collaborated closely with clients to conduct in-depth requirement gathering sessions, analyzing finance business processes to identify key pain points and opportunities for improvement. * Developed functional designs and To-Be documents, providing a detailed understanding of clients' business processes. *Facilitated the finalization of Chart of Accounts, Ledgers, and Enterprise Structures, including Enterprise, Primary Ledger, Legal Entity, Business Unit, and Inventory Organization. *Solely managed the uploading of all master data, including customers, suppliers, and transactional legacy data such as AR invoices, AR receipts, AP payments, bank statements, FA categories, and journals, using FBDI. *Completion of Financial Offering Configuration utilizing FSM (Functional Setups Manager) *Allocated job roles and data roles to users in accordance with requirements, leveraging OIM (Oracle Identity Management) *Configured Journals and Invoice approvals using BPM (Business Process Management). *Managed User Acceptance Testing (UAT) processes and conducted user training sessions.

*Managed the Oracle Accounts Receivable module, including setup and configuration. *Provided frontline support to end-users regarding Oracle Accounts Receivable functionalities, troubleshooting issues, and resolving queries in a timely manner. *Created and maintained user documentation and training materials for reference purposes. *Participated in testing and rollout of system upgrades and enhancements, ensuring smooth transition and minimal disruption to operations. *Conducted periodic reviews and audits of AR transactions to ensure accuracy, completeness, and adherence to company policies and procedures

*Managed the internal support desk for end-users and power users, ensuring timely resolution of issues and providing *Supported in change requests documents (CRs), analyzed proposed solutions, conducted testing, obtained client approvals, and managed implementation processes. *Initiated service requests (SRs) for change requests and critical issues, liaising with offshore client users to address concerns and coordinating with the technical team to deliver effective solutions. *Provided day-to-day support for end-user queries and issues, troubleshooting problems as they arose. *Supported period-end activities, ensuring smooth operation of finance processes during critical financial periods. *Document and tracked all support tickets using ticketing system, ensuring accurate and timely resolution of reported issues.

*Conducted thorough audits of payment processing through banking channels to ensure the accuracy and legitimacy of transactions, identifying and preventing fraudulent activities. *Played a crucial role in reconciling accounts by analyzing debit and credit entries to uncover discrepancies and potential fraud. *Identified and rectified fraudulent discrepancies in rates, ensuring accurate booking in compliance with established financial procedures and fraud prevention protocols. *Led the preparation of comprehensive bank statements and reconciliation reports, actively engaging in discussions to resolve any identified fraudulent discrepancies *Provided constructive feedback to the leadership team and collaborated with other departments to implement process improvements and strengthen fraud detection and prevention measures.