Quoc Dai PHAN

Sep 2003 - Present SAIGONTOURIST TRAVEL SERVICES COMPANY LIMITED (CORPORATE GROUP - OUTBOUND DIVISION) Sales Staff (2003-2012)- Sales Manager (2012-present) - Outbound Manager in Dong Nai Branch (2012-2016) Main responsibilities: - Complete the business targets of the whole sales team that the company has set out for each year - Approve the packaged price, contract, liquidation, and arising cost for each trip deployed by each sales staff. Also supporting the bidding presentations. - Solve problems that arise internally, with customers, General Consulate/Embassy and partners (airlines & land operator) - Recruit personnel, build and train the sales team and propose the policy of salary, incentive and team-building activities - Process VIP business trips of top leaders of Ho Chi Minh City - Joining some Fam-trips invited by airlines and foreign partners and leading the collective groups with the role of the tour-leader. Recognition and Gains: - Sales revenue increases by 5-15% every year - Remain the minimum profit target at an average of 5% every year - Create a stable, solidarity, and consensus working environment. Quitting rate at the guaranteed level is 15%

Teaching in: - Travel Management Major - Immigration major, Air-ticket major, Tour-leader major - English in tourism (just recently)

prepare for postgraduate level