Quinton Dixon

Managed front desk operations including ID verification, visitor screening, and access management. Coordinated with building management and vendors to ensure operational integrity and safety. Logged incidents, deliveries, and access requests with accuracy. Delivered professional customer service while maintaining security standards

● Served as primary point of contact for tenant and user support, resolving technical and access-related issues ● Managed and tracked service requests through a ticketing system, ensuring timely resolution ● Troubleshot basic technical issues related to user access, systems, and building technology ● Maintained accurate logs of incidents, service requests, and access activity ● Delivered professional customer service while maintaining security and operational standards

Protected personnel, facilities, and sensitive areas by monitoring, patrolling, and identifying security risks. Documented incidents, suspicious activity, and policy violations with accuracy and attention to detail. Enforced access control procedures, ensuring only authorized personnel entered restricted areas. Maintained situational awareness in fast-paced environments while following strict government security protocols. Collaborated with supervisors and emergency services to ensure coordinated responses to incidents.

● Monitored secure facilities and identified potential security and operational risks in controlled environments ● Documented incidents and escalated issues using structured reporting procedures, supporting audit readiness and compliance ● Enforced access control policies and verified credentials for entry into restricted areas ● Identified anomalies and responded in accordance with established security protocols ● Collaborated with internal teams and emergency personnel to ensure effective incident response

Protected personnel, facilities, and sensitive areas by monitoring, patrolling, and identifying security risks. Documented incidents, suspicious activity, and policy violations with accuracy and attention to detail. Enforced access control procedures, ensuring only authorized personnel entered restricted areas. Maintained situational awareness in fast-paced environments while following strict government security protocols. Collaborated with supervisors and emergency services to ensure coordinated responses to incidents.