Quianna Ellis

The Center HR team are business partners to McDonald’s corporate and globalized functions.

o Recruitment
• Full cycle recruitment for clinical, non-clinical and supervisory positions across multiple sites
• Assist in career path, succession and department planning
• Utilize Taleo and PeopleSoft for recruitment, updating employee data and processing queries
• Manage the onboarding process - create offer letters, schedule orientations, verify references and licenses, conduct education and criminal background checks
• Represent NorthShore at career fairs and community events
o Employee Relations
• Act as a trusted advisor and counsel managers and employees on NorthShore policy interpretation, conflict resolution strategies, and performance management
• Conduct investigations of employee relation matters, provide assistance with documentation and recommend disciplinary action
• Compile data to prepare unemployment claims and participate in hearings
• Provide support for performance management processes, including coaching managers on documentation and performance improvement plans
• Create and update corporate and department specific policies and procedures
• Conduct exit interviews and report on trends, as applicable
o Projects
• Conduct feedback sessions with employees regarding department concerns
• Participate and contribute to the development and implementation of HR programs
• Plan and host events to recognize employees for their service
• Manage workflow and opportunities for assigned HR Coordinator and Work Study Student
• Train newly hired employees
• Member of the Benefits Appeal Committee and hospital Loyalty Committee
o Benefit Administration/Compensation/Payroll
• Provide consultation to managers and employees on NorthShore benefits, PTO, payroll processes, and FMLA/leave of absence administration
• Collaborate with Compensation to conduct salary and job evaluations to remain competitive
• Assist with benefit administration, enrollment and general inquiries regarding benefit options
• Organize various corporate wide Benefit Events

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• Acted as a coordinator in the Payroll during department restructuring
• Administered candidate testing via “ProveIt”
• Aided New Hires with completion of required onboarding (online and paper versions)
• Answered telephone and handled all front desk inquiries
• Assisted with the management of the Skokie Human Resources Director calendar
• Assisted with Project Management for company-wide initiative
• Corresponded with various management staff in regards to onboarding inquiries
• Enrolled and monitored staff’s training modules via DevelopU
• Managed Skokie Hospital “Loyalty Lunch”
• Member of the Employee HealthCare Benefits Appeals Committee
• Ordered and Maintained Supplies
• Posted and maintained open job positions
• Prepared and submitted expense reports
• Processed Background Checks, E-Verify, Verisys, IDPH Fingerprinting and Reference Checks
• Processed Personnel Transaction Record
• Provided trouble-shooting for applicants and employees for various websites
• Represented NorthShore at Career Fair for Physical Medicine and Rehabilitation
• Supported multiple recruiters with hiring processes
• Trained Human Resources Assistant and new Benefits Administrator
• Utilized PeopleSoft HCM and ImageNow Show less

• Assisted and supported various teams and managers with projects
• Assist employees at multiple locations with enrollment and support of benefits via email and telephone
• Corresponded with various vendors in support of employee benefits
• Organized various Benefit Events (i.e. Benefit Fairs)
• Prepared and maintain billing for Life and Accidental Death and Dismemberment Policies
• Utilize PeopleSoft HCM and ImageNow to maintain and audit employee data and reports

• Assisted with hiring and training processes
• Balance cash and cash sheet for up to $120,000 per game
• Created weekly newsletter utilizing Publisher
• Logged, filed and organized training paperwork for over 1200 employees
• Managed a budget of $32,000
• Overseer of employee rewards and recognition program
• Organize meetings and training details
• Prepared presentations and trained associates in GuestPath Standards
• Prepared and submitted Expense Reports
• Supported and assisted associates, management and executives
• Updated and edited information in PeopleSoft HCM Show less