Pyar Nayani

Contracts Handling & Service Finance:  Contracts administration & monitoring for profitability  Effective manpower utilization & reporting  Effective parts consumption  Effective coordination for subcontractor works  Responsibilities for audit and ISO compliance After Market & Services Business:  After sales back-up to customers by coordinating & expediting parts and service availability under Company’s warranty coverage policy.  Field failure analysis and liaison with factories for product quality improvement and reimbursement of warranty expenses.  Monitoring of Warranty Expenses & Resolution time through Quality Indicator Graphs.  Ensuring contracts profitability through monitoring men hours and parts consumption.  CiSS-Carrier International Service System (a computer program) administration.  Company-wide coordination for SD Employees Training, Leave and Appraisal schemes.  Compilation of annual customer satisfaction survey results.  In depth products analysis to maintain Dealers & Retailers pricing strategy.  Bookings & Sales Monitoring of products by category and sales channels.  Won and Lost jobs analysis. Materials Management:  Overall responsible for planning and procurement of Finished Goods items from approved sources based on company-wide requirements for stock replenishments and against customer specific orders.  Negotiations for pricing from suppliers & Carrier factories, around the globe  Jobs costing to monitor & ensure standard GM level  Maintenance of all purchasing records to comply with ISO procedures  Updation of all relevant computerized records on AS/400-Optimum.  Materials & Warehouse management  Customs clearance and In-land freight coordination  Communication with sales force and inter logistic activities  Cost reduction plans

Study

Graduation in Business & Commerce