Puspha Reddy
Senior Salesforce administrator @ RBC Wealth Management
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Canada
Information Technology & Services
Pharmaceutical industry , Territory Management, Account Planning, Salesforce Service Cloud, Healthcare, Insurance, Veeva, Life Sciences, Problem Management, Incident Management, Financial Service cloud, Certified Salesforce.com Developer, Agile Methodologies, Training Videos, System Configuration, Technical Documentation, Permissions, Salesforce Reporting, New Builds, Import Operations
Experience

Veeva & Salesforce Developer
New York, United States
○ I have experience in working with clients to gather requirements, transfer knowledge and provide updates on project progress. ○ My work with Salesforce.com includes customization of standard and custom objects, as well as the development of triggers, classes, pages, reports, and dashboards. ○ My expertise spans Salesforce Sales Cloud, Service Cloud, and Lightning framework. ○ I have designed, developed, and deployed APEX classes, triggers, test methods, Visualforce pages, and various schedule, batch, and future-based Apex classes to implement custom functionality. ○ I have also worked on customized Lightning web components, replaced JavaScript buttons with Quick Actions or Lightning components in Lightning, and developed custom business logic using Apex classes, Visualforce pages, and Lightning components. ○ Additionally, I have experience with Salesforce Community Cloud and have implemented SOAP/REST API integrations and CI/CD automation for Salesforce Service Cloud. ○ I have also developed applications visually using custom-built Lightning components and used the Community Builder to create community pages for customers. I have implemented requirements on the Salesforce.com platform and Force.com IDE Plug-in using Eclipse, and created workflow rules to define related tasks, time-triggered tasks, email alerts, and field updates to implement business logic.
Puspha Reddy's Contact Information
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