Purnima Kumari

At Courtyard by Marriott, I lead the HR function with a focus on aligning people strategy to business performance. I work closely with senior leadership to drive workforce planning, streamline HRMS operations, and enhance the employee experience across all levels. Key Contributions: • Streamlined HRMS and payroll systems, boosting data accuracy and cutting processing time by 30%. • Spearheaded the Life on Time (LOT) initiative, resulting in a 20% improvement in departmental punctuality. • Conducted 50+ foundational training sessions, fostering structured career development for associates and junior managers. • Delivered 100% compliance with Marriott’s Serve 360 program through annual CSR execution. • Redesigned the onboarding and induction process, reducing new hire settling time by 40%. • Led engagement activities with 98% participation, directly enhancing retention and satisfaction. • Supported a successful Brand Standard Audit, securing a score above 92% through rigorous documentation and training initiatives.

At IHG, I managed end-to-end HR operations for a multi-departmental hospitality workforce. My role focused on optimizing HR processes, strengthening employee engagement, and embedding a performance-driven culture. Key Contributions: • Collaborated with Great Place to Work to conduct employee engagement surveys, improving scores by 18% YoY. • Developed and implemented a comprehensive R&R framework, boosting morale and reducing attrition by 25%. • Launched job rotation programs, increasing cross-functional capability and internal movement by 35%. • Reduced HR ops costs by 15% through renegotiated contracts and automation. • Delivered 100+ hours of targeted training, driving productivity improvements across teams.

As Area HR Manager, I led strategic HR initiatives across multiple hotel properties, overseeing talent acquisition, compliance, employee relations, and training. My focus was on creating consistent, scalable, and compliant HR frameworks. Key Contributions: • Standardized HR practices across 5+ hotel units, ensuring policy alignment and operational consistency. • Reduced employee turnover by 22% through focused engagement and development programs. • Facilitated 150+ competency-based training sessions, aligning workforce capabilities with business goals. • Played a lead role in HR policy restructuring during expansion phases, enabling smoother growth transitions. • Strengthened statutory committees with clear governance structures and role clarity.

I coordinated student placements by developing corporate partnerships and facilitating training programs that bridged skill gaps. My efforts focused on improving employability outcomes through structured intervention. Key Contributions: • Boosted placement rates by 28% by forging partnerships with 30+ companies. • Conducted employability workshops for 200+ students, improving job readiness and soft skills. • Digitized placement processes, cutting documentation turnaround time by 40%.

I managed campus-wide administration covering HR, compliance, and operations. I led staff development programs and collaborated with academic teams to ensure seamless campus functioning. Key Contributions: • Standardized HR documentation practices, improving audit readiness and process clarity. • Introduced employee development sessions, leading to a 30% boost in performance appraisal scores. • Organized high-impact academic events, enhancing institutional branding and stakeholder engagement.