Puneet Soni
Senior Project Lead @ R Systems
India
Delhi
Information Technology & Services
Customer Relationship Management (CRM), Quality Assurance Testing, Linux, docker, Project Planning, Product Management, Technical Support, SQL, SMT, Manufacturing, Project Management
Experience

Senior Project Lead
Noida, Uttar Pradesh, India
• Core consultant; Technical account management; Managing Business Requirements by liaising with Development/Customers • Project planning and Customer Support, Onsite deployments (Installations, implementation and training; Customer Relationship Management) • Coordinating with Cross Functional teams to ensure adherence to schedule, cost and quality. • Risk Management across the project life cycle including risk impact, risk probability, risk severity. Helping team to take decision with respect to risk appetite and making sure contingency and mitigation are in place • Real time coordination with business users, analyst and developers across geography (Europe, Japan and America) • Helping organisation with operational analysis for formulating SLA, OLA and contractual requirement • Helping organisation with various kinds of testing - Systems, Integration, User Acceptance and Regression testing • Hands on experience with Project & Test management tools (Jira) • Utilising my people management skills and helping organizational level activities - Recruitment, KRA formulation and appraisal cycle • Driving Improvement and cost effective initiative leveraging experienced analytical background around various quality dimensions- performance, reliability and resilience • Application/Production support: Inbound/outbound voice support, Cisco WebEx Enterprise • Hands on experience of Surface Mount Technology(SMT) - Panasonic Robotic Arm Technology • Hands on experience on- Firmware’s, Networking, Windows (All versions), Linux Enterprise Server (All Versions), Database (SQL/PGADMIN), VMware Server / Workstations / ESXi Hypervisor, C++, .Net and API
Education
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