Hariharan Balasubramanian

Senior Associate @ Capgemini

About

I’m a Computer Science graduate with a strong foundation in tech and cross-functional experience in accounts, payroll processing, and export-import operations. My career has been shaped by a unique blend of analytical thinking and business execution, allowing me to navigate both digital and operational landscapes with ease. I’m passionate about streamlining processes, solving problems with precision, and contributing to teams that value innovation and accountability. Always eager to learn, adapt, and grow in dynamic environments.

Country

India

City

Thanjavur

Industry

Accounting

Skill

Cross-functional Collaborations, Data Reconciliation, Import Compliance, SAP Skills, Quality Auditing, HR Management, ERP Implementations, Import Export, English, Salesforce Automation, Business Operations, Computer Science, Dispute Management, Records Management, Company Operations, Salesforce CRM Analytics, Streamlining Process, Cash Management, SAP CRM, Cash Application

Experience

Senior Associate

Capgemini

2024-4 - Present · 2 yrs 6 mos

Process Associate

Capgemini

2022-2 - 2024-4 · 2 yrs 3 mos

Chennai, Tamil Nadu, India

Senior Associate

Capgemini Technology Services India Limited

2022-2 - Present · 4 yrs 8 mos

Processed and reconciled 1,000+ invoices monthly in SAP with 99% accuracy, ensuring compliance with client payment terms. Automated recurring tasks using BOT technology, reducing manual workload by 30% and eliminating potential process errors. Resolved 200+ customer disputes monthly in Salesforce, improving resolution turnaround time by 25%. Created and maintained receivables dashboards in Excel/Spotfire, providing management with weekly insights into outstanding accounts worth ₹50M+. Oversaw customer master data management (Salesforce IDOCs, BPN updates), reducing data discrepancies by 15%. Partnered with internal teams to resolve cross-functional issues, leading to smoother order-to-cash operations and faster dispute closures.

Commercial Officer

Igp Engineers PrivateLimited

2016-1 - 2022-2 · 6 yrs 2 mos

Chennai, Tamil Nadu, India

Commercial Assistant

IGP Engineers Pvt. Ltd.

2016-1 - 2022-2 · 6 yrs 2 mos

Managed import/export documentation for 100+ international shipments annually, ensuring compliance with customs, GST, and international trade laws. Coordinated with freight forwarders and customs brokers to reduce shipping delays, achieving an on-time delivery rate of 95%. Reconciled ₹20M+ worth of annual import/export accounts, ensuring accuracy of financial transactions and payment settlements. Streamlined paperwork and payment resolution process, reducing documentation errors by 20%. Maintained accurate administrative and financial records, supporting audits and compliance checks.