Pruthvi Raj Sheri
Transformation Manager @ McDonald's
India
Hyderabad
Outsourcing/Offshoring
Project Management, Operations Management, Strategy, Supply Chain Management, Business Analysis, Logistics, Team Management, Microsoft Excel, Requirements Analysis, Retail, Project Planning, Six Sigma, Market Research, Global Delivery, Transition Management, Stakeholder Management, Priority Management, Critical Thinking, Decision-Making
Experience

Group Manager
Chennai, Tamil Nadu, India
Program and Project Management activities for transition of work from client centers to HCL Tech centers. - Oversee governance, operating models, and team management to ensure strict adherence to success parameters and project deliverables. - Responsible for driving the programs as per business case objective to deliver value realization to the entities involved from client and HCL organizations. - Coach and guide the project managers on project phases, deliverables and tollgates to ensure a seamless transition. - As a project manager, executed transition of 350+ FTE across 3 projects and received average Transition - As a program manager, supporting execution of a 800 FTE multi year program, across 6 delivery centers, with support of multiple project managers on individual streams.

Manager
Hyderabad Area, India
Leading Pharmaceutical Manufacturer (260 FTE) - Managed the rebadging of employees from the client's shared service center to a new entity in TCS Prague. - Established governance and operating models in the new entity while managing the team. - Directed comprehensive due diligence activities, ensuring alignment on scope RACI, and developed detailed process maps for seamless integration of new work. - Led end-to-end transition phases, including Due Diligence, Planning and Hiring, Knowledge Transfer, Ramp-up, and Stabilization, ensuring all tollgate and success parameters were met. - Oversaw onboarding and training activities for backfill resources in case of drop-out scenarios, covering 60% of the scope across 16 countries. - Supervised interim operations during the transition phase by deploying contract resources in respective countries to address drop-out scenarios. - Managed the Vendor-to-Vendor transition track in India, covering FAO and SCM scope. - Received the Best Transition Manager award from the Client Head – FRA operations for outstanding contribution. Handled Multiple other transitions during this stint, with major transitions being for a Manufacturing company for 160 FTE and a Semi conductor company for 100 FTE, all during the COVID Phase.

Assistant Manager
Bengaluru, Karnataka, India
- Managed a large-scale transition for a major US-based oil exploratory firm, overseeing vendor-to-vendor migration from the Philippines (Manila) for a 200 FTE scope of PTP and F&A processes. - Managed end-to-end transition phases, including Due Diligence, Planning and Hiring, Knowledge Transfer, Ramp-up, and Stabilization, ensuring all tollgate and success parameters were met. - Led the Due Diligence phase with a team of 6 DD leads from TCS, and coordinated Knowledge Transfer with 20 KT leads traveling to Manila. - Fostered strong collaboration with vendor and client teams, maintaining tight governance to adhere to exit clauses and aligned dates with the previous vendor. - Managed simultaneous Knowledge Transfer from two vendor centers at the sending location. - Executed similar transition activities across Africa for 20+ countries, grouped into clusters of 2-3 countries, over an 8-month period to migrate work to TCS Bengaluru. - Received the Best Transition Manager award from the client VP and Chief Accounting Officer for outstanding performance.

Business Process Lead
Pune, Maharashtra, India
Led end-to-end transitions independently for small scope of transitions. Project 1 - Managed the shipping documentation process for a major shipping company, transitioning work from Netherlands (Rotterdam) and Germany (Hamburg) to TCS Pune office for 35 FTE. - Led a comprehensive due diligence activity, ensuring alignment on scope RACI, and developed detailed process maps for seamless integration of new work. - Executed a robust knowledge transfer strategy at the receiving location, meticulously planning and overseeing the parallel run phase to ensure smooth transition and operational stability. - Spearheaded the stabilization phase, leading a multilingual team covering BENELUX and Germany markets, and ensuring high-quality service delivery in English, German, and Dutch. Project 2 - Successfully transitioned rescheduling of booking processes and holiday booking processes for a US-based airline carrier, managing a 20 FTE project. - Achieved 100% transition satisfactory score from the customer for the airline carrier project.

Management Trainee
Pune Area, India
Management Trainee – Next Gen Transition Team | 6 months - Streamlined the transition management methodology by eliminating non-value-adding activities and reinforcing core project management practices. - Developed a centralized knowledge management briefcase encapsulating TCS’s F&A transition offerings. - Contributed to a strategic RFP from a transition solutioning perspective, resulting in a successful 30 FTE contract win. Management Trainee – F&A Operations (PTP Scope) | 6 months - Chose to gain hands-on operations experience by working across PTP functions—starting from invoice indexing to processing and quality control—across SAP, Oracle, and PeopleSoft ERPs. - Progressed into team leader responsibilities, managing workflow and quality across sub-processes. - Designed and deployed a workforce management tool to optimize cross-trained resource deployment across indexing, processing, and QC tasks—eliminating process bottlenecks and improving production planning.
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