Prakash Singh
Founder & CTO @ HelioAI
About
Shopify D2C brands: if your Instagram/WhatsApp/Facebook DMs are full of “price?”, “delivery?”, “which variant?”, you’re sitting on sales. I’m Prakash Singh. Founder & CTO at HelioAI.tech. We build an AI concierge that turns conversations into conversions across Instagram, WhatsApp, and your Shopify storefront with instant answers, guided product discovery, and checkout nudges 24/7 What HelioAI helps with: ✅ Support deflection (WISMO, returns, COD, sizing, product FAQs) ✅ DM → checkout flows (recommendations + smart links + follow-ups) ✅ AOV lift via personalized product matching ✅ Insights on questions, objections, and drop-off moments Trusted by Shopify brands like Fiona Diamonds, BlueTea, and Cureayu (results vary by store + traffic) Tech (if you care): LLMs + RAG + LangGraph, Pinecone/Redis, Node/NestJS, plus guardrails + monitoring for production reliability
India
Bengaluru
Computer Software
Start-up Leadership, Business Ownership, Artificial Intelligence (AI), Data Science, Machine Learning, Node.js, Problem Solving, Teamwork, Leadership, Kubernetes, Docker, Large Language Models (LLM), TypeScript, NestJS, Firebase, MongoDB, PostgreSQL, MySQL, Express.js, JavaScript
Experience

Founder & CTO
Karnataka, India
• As Founder & CTO of HelioAI.tech, I lead the development of AI-native tools for D2C and Shopify brands. • Empowered brands like Fiona Diamonds and BlueTea (Shark Tank Brands) with intelligent agents that handle over 95% of inquiries. • Designed personalized recommendation systems that significantly boost average order value (AOV). • Drove insights that resulted in over 30% conversion rates, enhancing brand performance and customer satisfaction.

Co-Founder
Karnataka, India
• Founded Catalysts Reachout, a digital product studio focused on building a supportive community for skill development. • Developed a platform for full-stack web and Android development, enabling members to work on real-time projects. • Fostered mentorship and career development opportunities, encouraging knowledge sharing and active participation.

Principal Engineer
Avenel, New Jersey, United States
• Led the development of complex notifications scheduling and real-time geolocation matching, enhancing user engagement by 40%. • Architected systems for real-time backend data updates and secure payment integrations for premium features. • Optimized applications for personalized recommendations and scalable monitoring in high-volume environments.

Senior Software Engineer
Sheridan, Wyoming, United States
• Developed scalable automation scripts and AI-powered features for lead extraction from social media. • Enhanced data accuracy and processing speed for B2B clients through innovative solutions. • Collaborated on CRM enrichment integrations and outreach personalization tools, driving platform efficiency. • Contributed to faster business scaling for users at TexAu, a dynamic startup focused on automation solutions.

Software Engineer III
San Francisco, California, United States
• Integrated OpenAI APIs with LangChain to enhance backend functionalities. • Migrated existing backend systems to NestJS for improved performance and scalability. • Managed AWS infrastructure, including clusters and CI/CD processes, to streamline deployment. • Collaborated with design teams to create simple and predictable user flows.

Software Engineer II
Sunnyvale, California, United States
• Developed core programming skills while gaining hands-on experience in AI technologies. • Implemented AI-driven features that significantly enhanced product functionality and user experience. • Streamlined build and deployment workflows, improving overall stability and efficiency. • Contributed to infrastructure automation and continuous integration using Jenkins, optimizing development processes.

Data Engineer
• Developed scalable data pipelines to efficiently process large datasets, enhancing data accessibility. • Collaborated with cross-functional teams to gather requirements and integrate data from diverse sources. • Contributed to the overall data strategy of Blackcoffer, a dynamic startup focused on data-driven solutions.

Data Analyst
• Collected, cleaned, and preprocessed multi-source data to ensure high quality for analysis. • Conducted exploratory data analysis (EDA) to identify key patterns, trends, and outliers. • Developed interactive Tableau and Power BI dashboards to effectively communicate insights to stakeholders.

Backend Engineer Intern
Vadodara, Gujarat, India
• Developed LMS-style dashboards for students, teachers, and admins, enhancing user experience and functionality. • Implemented modules for coupons, assignments, exams, results, attendance, and leave to streamline educational processes. • Gained hands-on experience with REST APIs, writing complex queries and setting up triggers/cron jobs.
Prakash Singh's Contact Information
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