Priyanka Rao

Human Resources Operations Coordinator @ Carlos & Pepe's

About

Aspiring CHRP candidate with a strong foundation in Human Resources and operational support. I hold postgraduate credentials from York University and Conestoga College. Passionate about supporting onboarding, hiring, and employee records through accurate document verification, system entry, and training using SAP and MS Office. Open to HR and HR-support roles in hybrid or relocation setups across Ontario.

Country

City

Canada

Industry

Human Resources

Skill

Team Coordination, Communication, Recruitment & Onboarding, Training and Development (HR), Soft skills(Communication) Training, Human Resources Information Systems (HRIS), Workplace Safety, Microsoft Office, Organizational Behavior and Culture, Problem Solving, Time Management, Training Course Development, Labor and Employment Law, Employee Relations, Compensation & Benefits, Customer Escalation Management, Microsoft PowerPoint, Organization Skills, Quality Assurance, Lean Six Sigma

Experience

Human Resources Operations Coordinator

Carlos & Pepe's

2025-3 - Present · 1 yr 7 mos

Montreal, QC

1. Onboarded 10+ staff, ensured document accuracy and system record setup. 2. Designed weekly shift rosters for 20+ employees, improving scheduling efficiency and productivity. 3. Supported employee performance evaluation and engagement through structured feedback. 4. Managed record entry, vendor coordination, and onboarding checklist validation. 5. Ensured positive client experience by handling escalations and aligning services with customer needs.

Restaurant Associate

Pita Pit Canada

2023-2 - 2024-12 · 1 yr 11 mos

Brantford, Ontario, Canada

Handled 200+ daily transactions with accuracy and compliance. Trained new staff on food safety and supported a smooth onboarding. Delivered efficient service in a fast-paced environment.

HR & Quality Compliance Coordinator

AG ENTERPRISES

2022-5 - 2022-11 · 7 mos

Gurugram, Haryana, India

Supported recruitment and employee enrollment while coordinating compliance audits and supervising a QA team to uphold HR standards.

HR Documentation & Compliance Executive

Hans Enterprises

2019-9 - 2022-3 · 2 yrs 7 mos

Gurugram, Haryana, India

Managed recruitment, onboarding, and employee engagement with a focus on compliance documentation and GMP training.

Trainee Assistant- QA & Records Support

Dudhsagar Dairy

2018-7 - 2019-7 · 1 yr 1 mo

Mehsana, Gujarat, India

Assisted in planning and coordinating training programs for staff. Maintained QA documentation to support compliance audits. Conducted daily sampling and inspections across production units. Reinforced GMP and hygiene standards to minimize quality deviations.