Priyanka .T

Sr Customer Success Manager @ Keka HR

About

Experienced Payroll Associate with a demonstrated history of working in the human resources industry. Skilled in Communication, Customer Relationship Management (CRM), Customer Satisfaction, Payroll Processing, and Product Knowledge. Strong operations professional with a Bachelor of Commerce - BCom focused in Business/Commerce, General from St Anne's Degree College For Women.

Country

India

City

Hyderabad

Industry

Human Resources

Skill

empathy, customer success lead, User Adoption Strategy, Value-based Customer Engagement, Stakeholder Management, Onboarding and Implementation Processes, Enterprise Software Implementation, Software as a Service (SaaS), Project Management, HubSpot, Adaptability, Communication skills, Customer Relationship Management (CRM), Customer Satisfaction, Payroll, Payroll Processing, Customer Service, Empathy, Payroll Specialist, Payroll Analyst

Experience

Sr Customer Success Manager

Keka HR

2023-1 - Present · 3 yrs 9 mos

Bengaluru, Karnataka, India

Senior Product Specialist

Keka HR

2020-9 - 2022-12 · 2 yrs 4 mos

Hyderabad, Telangana, India

Product Specialist

Keka HR

2019-9 - 2020-9 · 1 yr 1 mo

Bengaluru, Karnataka, India

Payroll Associate - Client Delivery

Ceridian

2019-3 - 2019-9 · 7 mos

Bangalore

Operations Coordinator

Lakshika Lifestyle fashions

2018-5 - 2019-2 · 10 mos

Bengaluru Area, India

Forecasting: Market survey, Analyzing of trend, colors, style, fabric based on season and product category.

Implementation Engineer

greytHR

2017-9 - 2018-4 · 8 mos

Bangalore

Implementing payroll as per client requirement. Job included understanding requirements, configuring the payroll system and HR settings, initial run, documentation and training. Understanding the client’s requirements related to the Statutory Compliance and also Income Tax calculations and configuring the same in the system. Providing the Employee Self Service Training to the Employees of the Portal.