Priyanka Shukla

Priyanka Shukla

Major Incident Manager @ Mercedes-Benz Research and Development India

About

I have 5 years of experience with over 4 years of experience in Incident Management.

Country

India

City

Delhi

Industry

Information Technology & Services

Skill

Service-Level Agreements (SLA), ITIL Process, Stakeholder Management, Solution-oriented, Service Improvement, Problem Management, IT Operations Management, Information Technology, Escalations Management, Operations Management, Presentation Skills, Communication, Project Management, IT Operations, Coordination Skills, IT Management, Team Management, Management, Customer Service, Training

Experience

Mercedes-Benz Research and Development India

Major Incident Manager

Mercedes-Benz Research and Development India

LinkedIn
2023-7 - Present · 3 yrs 3 mos

Bengaluru, Karnataka, India

Interra Information Technologies (InterraIT)

Major Incident Manager

Interra Information Technologies (InterraIT)

LinkedIn
2022-2 - Present · 4 yrs 8 mos
Accenture

Major Incident Manager

Accenture

LinkedIn
2019-8 - 2021-10 · 2 yrs 3 mos

Gurugram, Haryana, India

I work for a client named Everest as a major incident manager.

Cvent

Incident Manager

Cvent

LinkedIn
2017-7 - 2017-12 · 6 mos

Gurgaon

Incident Manager

Fidelity International

Service Desk Specialist, incident Management

Fidelity International

LinkedIn
2015-7 - 2017-2 · 1 yr 8 mos
Wipro

Advisor

Wipro

LinkedIn
2014-9 - 2015-5 · 9 mos

Noida Area, India

Education

St. Bede's College, Shimla

St. Bede's College, Shimla

LinkedIn

Business/Commerce, General

2009 - 2012 · 3 yrs
Modern School

Modern School

LinkedIn

commerce

Priyanka Shukla's Contact Information

Email

******@***.com

Phone

(**) *** ****

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