Priyanka S

~ Lead and supervise the Team of IT Asset Management including hiring, training, performance management, Attendance, Leaves and providing support. ~ Coordinate with vendors for IT purchases, service agreements, and warranties. Manage the entire procurement process of the IT Assets/Software based on the requirement and projection by the TA and IT Project team. And work with Legal team for Agreement execution/renewal/closure. ~ Ensure cost-effective purchasing aligned with business needs and Will raise the PR(Purchase Requisition) in the SAP tool to initiate the procurement process. ~ Follow up with the vendor, Post processing the PO(Purchase Order) for the IT Asset/Software delivery. ~ Work with Finance and the Legal team for the Payment processing in the SAP, After receiving the Tax invoice GRN from the Vendor for the delivered Assets/Software/Licence. ~ Work with vendor to manage license renewals and avoid over- or under- licensing. (Microsoft Office 365, Google Workspace, Slack, Adobe, Manage Engine, Jira) ~ Provide insights and recommendations to IT leadership for budgeting and planning. ~ Identifying, evaluating, and selecting vendors, negotiating contracts, and managing relationships to ensure optimal pricing and service delivery. Coordinate with the Finance and Legal team for the Vendor On-boarding and Off-boarding. ~ Generate reports on asset utilization, performance, and cost optimization. ~ Develop and enforce IT asset management policies, documents and procedures. ~ Track and manage the lifecycle of IT assets (hardware, software, licenses) with the Asset tag and co-ordinate with the Finance team to generate the asset tag for all IT Assets. ~ Oversee procurement, deployment, maintenance, and disposal of IT assets. ~ Maintain accurate records of all IT assets using asset management tool and the Inventory tracker. ~ Monitor software usage to ensure compliance with license agreements. ~ Perform regular audits to ensure inventory accuracy and compliance.

IT Asset Management: Allocate the IT assets for new joiners. Tracking, maintaining, and updating assets to ensure they are in good condition and being used efficiently. Advising on asset management updates and providing training to team members. Coordinate with vendors to procure the IT assets and repair the Laptops and other IT assets. IT Payments: Create PR and PO as per the procurement requests. Collaborate with cross-functional teams to implement innovative payment solutions. Generating MIS and Accruals of the IT team and sharing with the Finance team for the monthly settlement to the Vendor. IT Technical Support: Provide support to resolve technical issues related to software, hardware, and network. Diagnose and troubleshoot system errors and escalate issues to specialised teams when necessary. Assist users via phone, email, or remote access, ensuring that issues are resolved in an SLA and professional manner. Update all reported issues, resolutions, logs and changes in the ticketing tool.

Internal coordination for the property validation and cross-valuations. Assign the case before TAT and perform the proper valuation. Analyse the case and Coordinate with the RM for documentation. Vendor coordination for property validation and requirements gathering.