Priyanka Reddy

A complete B2B Sales through Virtual Conversations (Web/Telepresence). Prepared proposals and handled negotiations effectively. To reinvent out Employee Benefits (Tax Saving Benefits or RNR(Reward) Benefits. Acquiring new corporate clients and meeting the required revenue targets. Managed all aspects related to the clients- timely payments/queries on card loads/activation/new card orders etc. Cross-sell/Upsell newer solutions to the existing portfolio of the clients. Data Reporting- timely reporting and updating client-related data on Salesforce System.

Worked in VRM channel as Senior Corporative agency manager. Handling over 80 - 100 customers in a day. Maintaining 100% attendance in Knowledge sessions, meetings, and events. Building positive and healthy relationship with employees and clients. Providing assistance to resolve the issues effectively. Promote high quality sales and customer service process. Aim to preserve and renew customers. Gain solid knowledge of competitors.

Worked as a Team Leader, managing 5 TME’s to achieve the MTD targets. Handling over 100 customers in a day. Conducting Huddles and managing the team. Preparing schedules, route maps and daily standup meetings for the team. Guiding, supporting, and motivating the team. Tracking the workflow of team members. Being a bridge between manager and employees for the employee’s growth. Resolving the team problems. Working on promotions.

Joined as a Telemarketing Executive and in span of 8 months got promoted to the next higher level Cader. Driving initiatives for TAT to be maintained for claims processing. Giving solutions and drive more business across locations and suggest ways to increase business at the ground level. General fresh leads through cold calling and devise new ways of widening customer base for revenue generation opportunities. Attending KT sessions.