
priyam dey
client services manager
About
* Versatile and accomplished Senior Professional offering over 8+ years of experience in the areas of Operations , Sales and Market Developments in various Industries. * A Capable Professional with the ability to assess changing market environs with an insight into the domains of Market Research and increase in sales volumes * Outstanding track record of Collections, Retention, Sales, and Recruitment through intense knowledge of operational processes * Recognized as a hands-on, in building business, handling difficult customers, team management, motivation and leadership by example * Exposure to Administrative roles and handling Business requirements. * An excellent communicator with ability to work under pressure in fast-paced, time sensitive environments. Proven ability to interact effectively with people of diverse nationalities and comfortable working in a multi-nationality set-up.
india
bombay
information technology and services
strategic planning, business analysis, budgeting, bpo, mis, vendor management, team management, call center, employee engagement, crm, customer experience, performance management, talent acquisition, offshoring, operations management, relationship management, telecommunications, customer satisfaction
Experience

business development manager
silver rains marketing india
* Call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities. * Meet potential clients by growing, maintaining, and leveraging your network. * Identify potential clients, and the decision makers within the client organization. * Research and build relationships with new clients. * Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. * Use a variety of styles to persuade or negotiate appropriately. * Present new products and services and enhance existing relationships. * Arrange and participate in internal and external client debriefs. * Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales. * Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators. * Forecast sales targets and ensure they are met by the team. * Understand the company’s goal and purpose so that will continual to enhance the company’s performance.

business development and cv consultant
ab soft source
* Understanding the requirements of the position based on job market analysis and sincerely attending to it * Reviewing resumes & conducting telephonic interviews with International candidates * Conducting SWOT analysis of the candidates resume based on job market research data and identifying important aspects of the profile * Conducting telephonic discussion with candidates to discuss their profile and design comprehensive resume strategy documents * Coordinating with different teams to ensure timely services and maintain deadlines

team coach
bluesky infotek
* To assist the Sales Manager in leading, directing and motivating the sales team in order to achieve sales objectives. * Supervise the shift that was scheduled. * Supervise Sales Representatives. * Create reports showing Sales %, install %, adherence, and attendance etc. * Deliver positive feedback, Employee Rewards and Customer Recognitions to employee. * Monitors calls, provide feedback to reps and assist reps on sales %, install %, and quality assurance goals.

lead advisor
three.
* Contact customers regarding overdue accounts and determine reasons for non-payment. * Recommend that accounts be shifted to a collection agency. * Maintain accurate records about the customer payment status. * Provide a helping hand to make sure payments are made. * Also provided support to the Retentions team as business requirement. * Maintaining excellent knowledge of products and services in order to understand customers’ needs. * Respond to incoming requests for cancellation of services and persuade our customers to remain with us. * Identify opportunities to turn dissatisfied customers into happy customers. * Report regularly to team leader on all activities relating to the role

client services manager
accenture
Client Services Manager at Accenture
Education
mumbai university
university of mumbai
priyam dey's Contact Information
Phone
Find the Right Leads
Find Verified Contact Data
What LeadContact does well
Find verified emails, phone numbers, and decision-makers with 98% accuracy.
Find Leads
Find the right people by company, role, industry, location, and more.
925M+ professional profiles

Find Emails
Access verified email addresses for your target contacts.
657M+ emails

Find Phone Numbers
Get cross-validated phone data from multiple top sources.
239M+ phone numbers

More Accurate. Lower Cost.
Find contact data in 1 tool with 98% accuracy
LeadContact integrates leading enrichment tools to deliver more accurate contact data—without paying for each one.
Great conversations start with the right contact.
It’s time to find yours.

