Priya Patel (Assoc, CIPD)

This is a Fixed Term Contract Ends 09 August 2026. • Delivered high-quality HR support as the first point of contact for employee and manager queries. • Managed end-to-end onboarding and HR administrations, ensuring compliance and accuracy. • Maintained HRIS data integrity using iTrent, processing employee changes efficiently. • Collaborated with various teams to enhance the onboarding experience and drive process improvements.

In this role, I tackled complex HR queries and compliance challenges, ensuring accurate interpretation of employment legislation and adherence to policies. I worked closely with HR Business Partners to support employee relations and contributed to payroll accuracy by coordinating monthly benefits. My attention to process improvement helped optimise HR workflows and enhance team productivity. Here are the achievements from this role: * Maximised operational efficiency by revamping systems, refining procedures, and optimising HR workflows across the full employee lifecycle. * Secured compliance with GDPR by safeguarding all HR records through structured information management. * Strengthened stakeholder engagement by delivering accurate, timely support using advanced knowledge of HR systems. * Boosted HR team productivity by documenting key discussions and supporting meeting execution.

During my tenure as an HR Administrator, I managed core HR administration for a large and diverse workforce, from verifying new starter documentation to issuing contracts and updating employee records. I played a key role in onboarding new managers, resolving high-volume queries, and supporting payroll and invoice processing. I also authored SOPs to bring clarity and consistency to admin processes. The values delivered in this role were: * Accelerated employee lifecycle processing by efficiently registering starters and leavers in ISYS, maintaining accurate logs, and assigning identification credentials. * Recognised staff achievements by issuing certificates, awarding NMC Pin bonuses, and facilitating referral incentives to drive engagement. * Maintained compliance with immigration and employment regulations through thorough audits of personnel files and timely updates to Tier 2 sponsorship records via COS and SMS. * Increased payroll accuracy for Studio 74 by consolidating monthly hours and integrating rota data within ISYS systems. * Authored standardised SOPs for onboarding/off boarding processes to ensure consistency across administrative operations.

As the front-line face of the office, I created a welcoming environment for residents, families, and professionals. I managed communications, finances, and HR support tasks—while mentoring new business managers to strengthen cross-site cohesion. I also assisted with P&L planning, digital engagement, and recruitment processes. The achievements from this role have included the following: * Amplified digital outreach through strategic support in social media deployment. * Facilitated high-volume document handling through advanced use of Microsoft Office and office equipment. * Elevated onboarding efficiency via end-to-end coordination of recruitment tasks, induction preparation, and administrative setup including payroll, leave, and compliance processes.