Priya D.

• Led organization-wide strategy to combat human trafficking, child labor, and gender-based violence. • Developed CSR-aligned projects with corporates to fulfill social impact objectives. • Built corporate and government partnerships to expand reach and create systemic change.

Instrumental in setting up the experience centre for Season two Senior Living in Kochi Head Centre operations and engagement activities- working with different team on day to day operations Client Visits and Successful conversions Day to Day Operations- Room Utilization, House Keeping, Resident Experience Management, F&B, Medical Services, Facility Maintenance & Keep Work in trust with Resident family Hospital Care & Support Work closely with HR - Resource Management & Talent Acquisition Mentoring team in Kochi for readiness of centre Pivotal role in setting up and operationalize the systems and processes Played a key role in engaging with high profile customers and their dependents for customer success Collaborate with industry experts Introduce value added business lines- senior day care, vacation stay, ayurveda

Talent Enablement, University Recruiting, Performance Management, Coaching, Mentoring, Learning & Development, Rewards & Recognition, Talent Management- Onboarding, Induction & Exit

The VillageFair is a story of passion that was born in a simple Indian kitchen and nurtured by two women with the determination to bring the ancient wisdom of healthy living to today’s modern world. Responsibilities: • Build the e-commerce platform and overall business operations for The VillageFair (one of the top natural cookware brands of India) run like for profit social enterprise • Product Category Identification & Vendor management (including commercials) o Understanding the product need based on demand by customers/market o Responsible for identifying multiple vendors based on requirements for the entire operations (manufacturers, artisans, website providers, payment gateway, courier/logistics, part time working staff, transporters, exhibitors) o Build a vendor database and contact management system o Negotiating on commercial terms o Maintain a rapport for building commercial relationship o Drive the requirements in short period of time (on priority needs) • Budgeting and financial management • Operations Review and Analysis • Collaboration and building relations with employee and self-help group • Social media interactions and implementation • Public relations and press and media management

Consulting for key clients on Business Transformation, Operational Process Improvements, Metrics Program, Human Resource and Capital Management, Recruitment and on Employee engagement areas. Coaching executives and senior managers; Group Coaching senior leadership for business objectives

{Post Merger by Nielsen} Delivery Management - Managing end-to-end delivery of projects (including development, maintenance, testing, product support), based on the Onsite-Offshore Delivery Model. - Negotiating SLAs with offshore partners and ensure compliance with the same with regard to project progress and completion within specified parameters, and delivery within schedule. - Delivering SLA based services for operations management; ensuring adherence to policies and processes relating to service transition, implementation, and operation of outsourcing services. - Managing Offshore / Onshore Delivery Management for technical deliverables of concurrent projects; driving efforts for outsourcing development activities. - Overseeing cross functional reporting for delivery, solution architects, quality and program management across geographies. Quality & process Improvements - Ensure delivery meets process compliance levels in various stages - Track and manage productivity improvements People / Talent Management - Leading & monitoring performance of team members to ensure efficiency and meeting of targets. - Conducting employee development, career planning and team building workshops. Driven technical and soft-skill related training for all projects. - Recognising the areas of improvements and organising training programs for the same. - Coaching people at all levels in order to transition to next roles. - Conduct Leadership & Outbound Team level programs to enable higher engagement and outstanding results

Process & Quality -Lead the Quality function and provide process expertise to project teams for all the sites -Drive Product Life cycle across the multiple sites with cross functional teams -Development of Agile framework suitable for organization -Designing of training material development for Agile Deployment -Conduct of Agile training designed with lab/role play session -Managing Management reviews across sites -Coaching teams on SCRUM deployment -Managing PLC assessments and audits of the organizations -Managing ISO certification activities Process Definition -Devised mechanism to select deployment roadmap that aligns business needs to make process deployment effort contextual and minimal -Identification & Definition of metrics & BBS for R&D -Garnered management buy-in by demonstrating upcoming frameworks value in bringing business and operational agility. -Manage & deploy the framework in R&D projects -Cross functional implementation of processes across multiple sites -RoHS Program Lead for the department -Tailoring of process Checkpoint (Gate) -Overall responsibility in driving the product/projects towards the checkpoint -Driver and Managing the checkpoint(gates) deliverables and checks -Manage the checkpoint meetings and actions