Prithwish Chakravarty

PayPal Holdings, Inc. is an American multinational financial technology company operating an online payments system in the majority of countries that support online money transfers; it serves as an electronic alternative to traditional paper methods such as checks and money orders. PayPal is transforming from a payments company into a commerce platform, built on its foundation as the largest two-sided open platform in the world. The company operates using a sophisticated hybrid structure that targets distinct customer segments. 1. Core Transaction Revenue (Branded Checkout e.g.-PayPal & PSP e.g. Braintree) 2. Consumer and Peer-to-Peer (P2P) e.g. Venmo 3.Small Business (SMB) and PayPal Open 4. Other Value-Added Services (OVAS) Transaction revenue accounts for approximately 90% of PayPal’s total revenue. I have been engaged by Aditi Consulting as a Consultant - Senior Product Manager to lead a comprehensive review and improvement initiative for the PayPal Channel Partner Revenue Share Program, a high-priority platform distributing $400M+ annually to 800+ global partners/merchants. The program has long-standing operational gaps, data inconsistencies, and financial leakage requiring a structured diagnostic and remediation roadmap.

AI coaching for Next Gen Sales Teams DojoAI is an AI-powered sales training platform that helps sales reps practice cold calls, handle objections, and close deals—all through real-time conversation simulations. Powered by conversational AI, DojoAI adapts to different buyer personas and evaluates reps using customizable rubrics, making training scalable, measurable, and personalized. Modern sales reps learn best by doing, not just watching. DojoAI transforms sales coaching into interactive daily reps—just like a gym for your sales team. Key Features: 🎯 AI Roleplay Simulations with real-time feedback 🧠 Persona-based training (Easy to Difficult, Curious to Defensive) 📊 Performance Scoring and Deal Coaching 🤝 Team Leaderboards & Progress Tracking 🔁 Continuous Skill Reinforcement through micro-sessions

AMEX or American Express is a Globally integrated Payments company that has been working since 1850 to make a difference in customers' lives. They provide access to products, insights & experiences that enrich lives and build business success. With AMEX I'm working in Enterprise Data Governance & Platforms (EDGP) team which is part of the larger Enterprise Digital and Data Solutions (EDDS) organization. EDGP improves the customer experience and drives business growth through robust enterprise-wide data policies and governance and enabling a data-driven culture, while developing digital and data platforms that provide insightful customer relationships and allow users to leverage enterprise-wide data capabilities to drive the Customer 360 product vision and strategy, supporting modernization of the platform and delivering on priorities across Acquisition, Marketing, Sales & Account Development, Compliance, Credit & Fraud Risk, Banking and Servicing.

About us: Fiserv, Inc. (NYSE: FI), a Fortune 500 company, aspires to move money and information in a way that moves the world. As a global leader in payments and financial technology, the company helps clients achieve best-in-class results through a commitment to innovation and excellence in areas including account processing and digital banking solutions; card issuer processing and network services; payments; e-commerce; merchant acquiring and processing; and the Clover® cloud-based point-of-sale and business management platform. Fiserv is a member of the S&P 500® Index and has been recognized as one of Fortune® World's Most Admired Companies™ for 9 of the last 10 years. Specialties: Financial Services, Payments, Risk and Compliance, Mobile Banking, Online Banking, Core Banking, Customer & Channel Management, Business Insights & Optimization, Processing Services, and Lending Solutions.

About Us: Client is a diversified financial holding company that operates under United States, Puerto Rico and U.S. Virgin Islands banking laws and regulations. They offer a highly innovative, modern range of banking and wealth management solutions to individual and business clientele. From its inception, it has achieved success by being a challenger enterprise, differentiating itself by continually transforming the customer experience, enabled by an emphasis on continued innovation, distinctive digital capabilities, efficient and agile operations, and a high-touch customer engagement model. Its offerings span personal and commercial banking, wealth management and insurance products. The client is interested to launch a digital only bank catered towards specific business needs in Mainland US using its banking license. Built on the latest technology, the digital bank will offer mobile banking experience making managing money easier, more secure and customer friendly. Specialties: Mobile Banking, Fintech, and Financial Services

About us: Client is an industry leading payments technology and solutions company with unique capabilities to power omni-commerce across the globe. Our processing solutions allow businesses of all sizes to take, make and manage payments in-person and online from anywhere in the world. Annually, we process over 40 billion transactions across 146 countries and 135 currencies. We help our customers become more efficient, more secure and more successful. Specialties: Payment Systems, Alternative Payments, Risk Management, Currency Exchange, UX / UI Design, Retail, eCommerce, digital transformation, AI & Machine learning, Design Thinking, Enterprise Software, Full Stack Web, Mobile, Quality Engineering, Cloud & DevOps, Big Data & Analytics, Agile Transformation, Security, Manual & Automated QA Testing, IOS & Android Development & API Integration

Worked as a Product Advisory Consultant working for multiple Clients for Healthcare , Insurance , Logistics, Telecom & Financial domains across US & Canada. Following are the 2 Client projects from these. About Pharmacy Client: Client is the leading health solutions company, delivering care like no one else can. We reach more people and improve the health of communities across America through our local presence, digital channels and over 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day. Specialties Retail, Pharmacy Benefits Management, Health Insurance, Health Care, Pharmacy, Retail, Care Management, and Primary Care About Major Credit Card Network Client: Client is a powerhouse in many ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, we are constantly striving to uphold our powerful backing promise to our customers and each other every day and have been our North Star for 170 years as our business transformed over the years into a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Let’s lead the way together. Specialties Financial Services, Business Travel, Corporate Card, Network Services, and Merchants Services

Citigroup is one of the largest financial major and this project allowed me to work as a Technical Business System Analyst in their Global Wealth Management business. I was involved in multiple enhancement projects across different LOB, the most significant being Privacy Initiative (PI) Info1 Data Security and Access Control Program and Deposit Fraud recovery tool consolidation a project funded by the risk management and Risk Analytics and Data Security and Access control program. The PII data security layer for Information One was implemented using Oracle’s Virtual Private Database (VPD) capability. Specialties: Banking, Commercial Banking, Investment Banking, Wealth Management, Credit Cards, Capital Markets, Equity and Fixed Income Research, Consumer Lending, Cash Management, and Transaction Services

Wells Fargo is currently the 5th largest bank in US. They deal with a huge range of products and services worldwide. I have been working in the Business Real Estate Finance/Mortgage (BREF) unit of the Business Direct division as a Biz Data Analyst consultant to the bank. The project dealt with a major conversion/migration from their 2-decade old mainframe to a customized loan origination system with analytic capabilities. Wells Fargo was building a centralized data warehouse so as to integrate their various businesses and this project dealt with the linking of their mortgage business to the centralized warehouse to reduce loan origination processing times and increase productivity. Specialties Business Banking, Wholesale banking, Mortgage, Consumer Finance, and Commercial Finance

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