Priscila Araújo
Business Analyst @ Claro Brasil
About
I am a professional with over 12 years of experience in the technology sector, focusing on government projects. Throughout my career, I have developed expertise in B2G projects through consulting, account management, cloud solutions, and coordinating complex projects. Over the past three years, my portfolio has generated over R$30 million in annual revenue, leading innovative projects in ministries and other public agencies. My focus has always been on meeting client needs by offering customised solutions. I have extensive experience building strong relationships with technical leaders and decision-makers, integrating teams to create solutions, and thus translating problems into business rules that generate assertiveness. I also participate in consulting, RFP analysis, and contractual processes in the public sector daily. Currently, I am the Executive Manager of Digital Business at Claro Group, focusing on cloud solutions (AWS, GCP, Azure, OCI), Data Lake & Analytics, and infrastructure, a software factory for systems development and support. AWS Certified (Cloud Practitioner and Solutions Architect) and PeopleCert Scrum Master, I lead cloud user groups and am active in initiatives such as Women in Tech and AWSome Women, empowering new generations of professionals, especially women. Since the beginning of my career, I have contributed to the public sector, believing that technology can improve the lives of Brazilians. Strong relationships and respect are essential for this, and I believe that innovation and technology, when combined with people, generate wealth and transform lives.
Brazil
Brasília
Information Technology & Services
APM, Datadog, Log Management, Requirements Analysis, Business Requirements, Functional Requirements, Prototyping, Figma (Software), Test Cases, Cloud Computing IaaS, Customer Relationship Management (CRM), ingles, Consultative Selling, Venda de software, Amazon Web Services (AWS), Agile Project Management, Complex Project, Gerenciamento de projetos, Network Communications, Supervisionamento de implantações
Experience

Business Analyst
BRASILIA
1. Build and strengthen relationships with government clients to secure the renewal and acquisition of project contracts in the sales domain. 2. Conduct interviews and strategic meetings with clients to identify their specific needs and propose tailored solutions, highlighting opportunities for new projects. 3. Develop strategic partnerships with cloud providers such as AWS and Google to implement innovative solutions addressing the challenges and demands of the public sector. 4. Collaborate across interdisciplinary teams, including technical and business units, to create strategies that drive innovation and deliver value to clients. 5. Analyze market trends and propose technological modernization initiatives to support client business growth and optimize IT environments.

Supervisor de Projetos - Engenharia de Requisitos
São Paulo, Brazil
Liderou a engenharia de requisitos com uma equipe de 4 pessoas, reunindo e validando mais de 25 especificações funcionais e não funcionais, e realizando engenharia reversa de regras de negócios para definir requisitos testáveis. Produziu e revisou mais de 50 telas de protótipo, criando documentação técnica clara para apoiar os desenvolvedores e alinhar-se com as expectativas das partes interessadas. Gerenciou fluxos de trabalho Kanban via Trello/Jira e facilitou reuniões diárias, melhorando a consistência da entrega de sprints e a comunicação da equipe.

Technical Solutions Consultant
Brasília
1. Sales Support: Review of successful RFPs and assistance in prospecting solutions for strategic projects, including telephone network integration, satellite services for remote areas, and MPLS and internet deployment for public banks. 2. Technical Development: Creation of technical presentations, network topologies, feasibility studies, and site surveys. 3. Engagement and Partnerships: Collaboration with partners and multidisciplinary teams to develop customized and innovative solutions. 4. Project Management and Delivery: Input control, operational support, and workflow monitoring to ensure efficient project delivery. 5. Client Relationship: Support in prospecting opportunities and strengthening customer relationships.

Project Analyst
Brasília
1. Coordination and management of networks, including the preparation of reports to monitor deliveries. 2. Development of POCs (Proof of Concept) to identify and implement optimized computer network solutions. 3. Creation and management of WBS, schedules, and project scope controls. Agile and efficient response to government client needs. 4. Implementation and maintenance of networks using technologies such as BSOD, GPON, RADIUM, fiber optics, satellites, and Cloud Management solutions, ensuring unified communications.

Technical Assistant
Brasília
1. Responsible for managing and controlling telephony projects, ensuring quick and quality service delivery. 2. Coordinating technical activities, providing technical support to the team, and overseeing project progress. 3. Responsible for the Number Portability process for the client Banco do Brasil S/A.
Education

Telecommunications
Study of the most varied Telecommunications systems from the terrestrial to the space field, visualization of instruments for network operations, manipulation of components to provide connections, creation of technical projects for networks, assessments for technical feasibility, technology research, network convergence, topologies...

Computer Software Engineering
Graduation in Information Systems from UDF, developing skills in software development, IT project management, information security and systems analysis. I participate in academic projects and internships as a junior software factory, applying concepts of UX, project management, database and programming. The training qualifies me to work in several areas of technology, always focusing on innovation and efficient solutions.
Priscila Araújo's Contact Information
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