Prinesh S

Process-oriented and client-focused professional combining a unique mix of experience spanning customer service, sales and new business development; defining and embedding strategies to nurture opportunities and leads and drive client acquisition / retention. Adopted a motivational leadership style to empower high-performing teams while driving performance through training and development. Natural affinity for optimising internal efficiency and customer journeys to mitigate customer churn and drive continued business development; maximised satisfaction having defined success plans based on needs and company standards during six years at American multinational technology company, Apple. True digital native, receptive to new and emerging technologies.